The store was pleased, the guys helped to choose a phone, and considering that they came in 10 minutes before closing, no one was in a hurry, everything was explained quite clearly, and they were in no hurry, which pleasantly surprised them. The phone was selected based on wishes, not the most expensive one. Insanely pleased.
Unpleasant staff. Answering the question with a grin and making the customer look like a fool. And this is not the first time. There are no complaints about the range and quality of products
All new items from MI. The staff is intelligent. I can't say anything about the goods. We are always glad to meet you in a human way and with respect. Beauty!
The salon is good, the sellers are efficient. So efficient that my husband and I, having come for the cheapest phone for a child, left with almost the latest version of it, headphones, a media player and an air humidifier. Very professional and dexterous. We are happy with our purchases, we serve them too. I recommend.
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lihachevski
Level 8 Local Expert
October 28, 2023
Today, on 28.10, I came to buy a pre-selected power bank, the consultant advised a more convenient model in terms of charging, which was not obvious to me, since I did not need to carry an additional cable and power supply with me. A professional in his field! 👍🏼
A very small box store, clearly not designed for a crowd of people during Black Fridays and discount promotions. There's literally nowhere to turn.
All the time they were waiting, their bluetooth speaker was playing, the music in which was constantly interrupted and stuttered, so-so advertising of products, well, it was very uncomfortable to listen to it.
The packaging boxes with the goods are equipped with ropes for which you can hold it and carry it, but the seller did not tape the lid after opening. As a result, after leaving the store on the street and holding the box by the rope, the lid opened. It was lucky that I held the box high enough and when opening the top lid, the box did not hit the floor and the goods did not break. Why make ropes on boxes if they are not safe to use? In my case, this could lead to the loss of documents and damage to the goods. In general, I was not satisfied with such a visit to a store with such expensive equipment.
Polite sellers. When I brought the trade-in software, they helped me and suggested how to clear all the data.
The protective glass on the new smartphone was glued perfectly.
Excellent store, high-quality service. Sellers know their business, they will always consult and answer all questions. It's not the first time I've bought and I'm always satisfied. Special thanks to consultant Andrey, he explained everything clearly and quickly in simple language, helped in setting up the phone
The slow work of consultants, the lack of a normal queue formation system. As a result, a long wait with mediocre service. Combined with slightly inflated prices, this makes this store not recommended to visit. On the web, you can find similar equipment cheaper with less time.
However, it is also worth noting the courtesy of the consultants and the generally good price/quality ratio of the products.
The room is stylish. Employees are strange, who try to stuff unnecessary things, and persistently, and because of what they left behind a bad aftertaste.
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UPD:
30-40 minutes service per person. The slowest staff
The extremely small area of the store for such a manufacturer, 5 visitors will already be extremely uncomfortable. Perhaps because of this, I didn't even know about many products that are manufactured by Xiaomi.
The prices are the highest. There are no necessary things on promotions and discounts, but they are declared available and right at the entrance there is a piece of paper that we have covers for this and that, and as a result, the staff does not even know about them at all.
A monobrand store, the assortment is good, the prices are adequate.
The service is excellent, if necessary, consultants will help with the choice by telling you about the product.
I think the company itself pleases all CIS countries.His innovations in the field of not only the mobilization of gadgets , but also in the home sphere .As for the store , it is located in a shopping center, with a very accessible walking distance from the metro .The xistor store is very beautiful and clean from the inside , the friendly staff pleases, and reasonable prices .
A great store. They bring a lot of new products. Strangely enough, I did not buy a phone there, not a fitness bracelet, but a ceiling lamp. Xiaomi produces wonderful smart
top-end lamps. I recommend.
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Vlad Y.
Level 9 Local Expert
January 1, 2022
Consultants are the height of incompetence in their own products. They can't answer any of the questions normally.
In principle, it is customary and stupid to compare with the consultants of the I-store or even the 5th element, but it was very insulting to hear obvious laughter at the question of whether there is a T300 toothbrush available, they say this does not even exist and there is only a T500.
We bought a set with a check of 100 rubles and they also punched us a package of 50 kopecks, is it really impossible to provide a package in the price for the purchase of a 10-15p case and thereby increase the level of service?
The product is good. But there is a small problem, sellers do not know their goods and what they have in stock. That is , I came to the store , I say that I need a bear , such and such , they tell me that we do not have such and never had . I went to the website and ordered the mouse I wanted for this store.
Xiaomi phones are very decent. What can not be said about the store, the last time they visited the store they wanted to buy a phone in installments, the seller could not really explain the terms of the installment plan, and immediately counted some kind of useless warranty in the price, which costs like a third of the phone. As a result, they refused to buy and purchased it elsewhere, cheaper than with advertised discounts.