Among the advantages: really very tasty homemade tapioca, pleasant interior, good taste of drinks. BUT because of the disadvantages I've encountered three times, I won't come here anymore. Despite the presence of a hot version of the drink on the menu (I don't know how now), I was refused its preparation. When asked to make the drink not cold, not to put ice at all, they said they would put ice, but less. In fact, I received a glass full of ice and, accordingly, a very small amount of the drink, which, when such an amount of ice melted, instantly turned into an unpleasant liquid. It happened three times (i.e. not a one-time joint). And it would be fine if they had said at the checkout right away that we do not change the amount of ice, this is the recipe, then there would be no questions. What's it? Savings? Somehow it's not solid, especially competing with other tea shops in the city, which, it seems, have not gone bankrupt yet, making drinks without ice.
Probably if the management reviews this policy, then the place will be really cool.
Terribly organized service. To view the assortment, you need to go to the cash register, and the cash register is fenced on all sides with ropes and there is a queue for it. The order is also issued at the checkout. As a result, there is a terrible crowd around her during rush hours. Thanks to all this, two people of the staff are clearly not coping.… There are no complaints about the drinks themselves, only about the process of obtaining them.
Terrible service, incorrect technical work.
You are selling one product and this is bubble tea, Please provide customers with suitable tubes, since bubble tea is a drink that is drunk through tubes and in no other way. It's terrible!