Xalq Banki
68 reviews
November 14
Hulk Bank, I call the bank of grandparents)) huge queues, so also grandparents put pressure on pity and persuade them to skip them, so you have to stand a little longer than you could, but the staff is polite, they work without fuss, and of course it is far different from today's modern banks, you go in and see what is done for the people, not for customers
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1
October 11
What does the call center get paid for? I waited an hour to get there, mockery! They just picked up the phone and hung up. Suddenly, if the debt on the loan is called 10 times a day!!! I wouldn't even give it 1 star. The service sucks, it's a shame!
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2
November 15
You will wait too long, not all employees work, if they work very slowly, they don't care how you wait. Don't come to court if you value your time.
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April 4
The first and last time I visited this bank, which is on Hamid Alimjan (it seems to be considered the main bank). The customer service is terrible, they printed out a receipt for me on some draft, I just saw it at home.Everyone does it as a favor. You stand and wait for someone to serve you, and the staff, not paying attention to you, talk about their lives among themselves.And they also ask with a favor: "they say what do you want?".Never set foot in this bank again.
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1
November 1
Now it is unclear in this bank: there are many operators, but the queue is only for 2 operators. The queue, plus on the second floor, is very crowded, I did not like it...
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November 17
It is necessary to improve and accelerate the bank's operator work. It is necessary to improve the service
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July 23, 2023
The bank meets all the indicators of a modern institution. I use the services of this bank. Excellent location, atmosphere, kind attitude to customers. Responsive staff.
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3
2
May 14
We've been going to this bank all our lives, because it's near the house.
At first, the reconstruction of the 1st floor began, we thought well, not for long, but it took so long.
But the staff at the bank became just terrible, such a boorish attitude, as if she came to their house, it says on the website that the bank works until 18:00, came at 17:05, I ask if it is possible to change money, to which the woman replies "don't you see what, we don't work all are closed" in such a tone, as if I had dropped in to visit them at home. A man came in after me and they calmly changed his money. I'm just in complete shock.
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4
September 5, 2023
The most terrible bank! It's a complete mess!!! I have to wait in line for half a day!!!
Directors and deputies do not want to solve any issues!!! Hulk Bank is a people's bank, but alas, not for the people!!! Shame on you!!!!
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6
1
May 24, 2023
Bank. An ordinary bank. You need to stand in line to solve any issue. ATMs are sometimes working, sometimes not. But the girls always help at the entrance. Security too. They let you sit and wait for the start of working hours.
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3
1
February 3, 2023
There is a constant queue at the volute exchange window, 10-20 people each. An electronic queue is working, but the window operator does not call customers, everyone is crowding around and you spend 20 to 40 minutes to change money. Today I tried to change $ 100 into bags, after waiting 20 minutes, when I came up to complain about why it took so long, they told me, but there was no sum... And this is normal! You see, there is no Uzbek money in the bank of Uzbekistan. It's a mess!!!!!!
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3
July 21, 2023
The staff is at the level of hello, who has been recruited by xs, they need to study, study and study! The girls are sitting at the reception, why? They don't even know what's going on and who to send where, what is it? They'll pick you up from the train station
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5
October 17, 2023
The service is absolutely zero, the room seems to be falling apart, instead of the hostess there is a 2b1 guard, the next system is terrible, and in principle the system is terrible. Count!
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2
July 23
There are huge queues at the ticket offices and the service is terrible
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2
October 10, 2022
There is a slight inconsistency in the actions between the departments, but it is clear that the bank is very customer-oriented, and tries to please the client. In general, I liked the level of service very much. Excellent bank, I recommend it!
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3
March 9, 2023
There was the last one in line at the bank, I was left alone at 12:59 exactly, one of the cashiers said that they were closing for lunch. It is very "nice" from the employees. And there wasn't even any money to exchange. I wasted my time. Only one of the cashiers sent it to another bank.
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4
September 27
Bir tiyinga qimmat bank. Sistema 90- yillarnikidan ham rasvo.
1
April 5
Bank nomeriga tel qilib tusholmaysiz, qisqa raqmgaham, shahar raqamiga ham, 4 xil turli raqamiga qayta qayta tel qilib tushib bo‘lmaydi. Essiz vaqt. Xafsalamni pir qildilar.
2
1
October 14
Low level of staff
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June 27, 2023
I used to go to this branch, but I stopped because of the huge queue and sometimes I don't have time to wait so much and that's why I don't go to this bank anymore
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3
June 8, 2023
They came to change money, waited out a long queue and ran out of money in the bank! And it's also called the people's bank... which is not for the people
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3
May 19, 2023
Bottom, the card is issued for a month, the queues are alive, although there is a system of coupons, employees do not want to work at all, they sit in their phones
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3
May 22, 2023
I always came out of this bank happy. Maybe I'm constantly lucky or the staff is really good.
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2
1
July 6, 2022
A terrible bank! Two cash desks and not one has a cashier! I opened the UZ card/MIR card in this bank!You cannot top up your card through an ATM, the service department does not do this. All processes are very slow! It 's a pity for the old people who get a pension here !
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5
October 16, 2023
Excellent staff, work strictly on schedule, thank you
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2
January 5
The staff is so friendly. Practically nothing works.
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3
August 6, 2023
Very fast service! Of the cons - sometimes there is no light!
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1
3
September 17
It is impossible to get through. The phone is not picked up on any number.
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1
April 24, 2023
Convenient location, large office, but often a live queue
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1
3
January 14
For the second month, they cannot make a funeral payment.
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2
April 2, 2023
Quick and competent solution of issues.
I'm setting the waiting time to 4
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2
August 7, 2023
Convenient location, only the ATM freezes
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3
1
August 26, 2023
No bank, however, like most of our banks
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3
May 22, 2023
Good staff
The wait is not long.
There is only one exchanger
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2
2
May 4, 2023
The room looks like it's from the 90s. The bank is trying to work better
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3
July 22, 2023
Polite, competent staff.
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1
August 2, 2023
the staff is not working. It takes a long time to wait
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3
1
December 6, 2022
I've been calling terribly all morning, they don't pick up the phone on more than one number!!!!!
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3
1
January 2
Polite staff. They work conscientiously.
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1
January 20, 2020
The most terrible bank in Tashkent. You will stand in line for one or one and a half hours to make payments for utilities, currency exchange or loan repayment. The bank's employees do not really understand their work, they serve one client for a long time, especially often without a queue, despite the presence of an electronic queue. People take care of your nerves and valuable time. This bank is not for you. I advise the NBU, Kapitalbank, where they serve customers well with comfort and without hassle.
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7
March 6, 2023
A very good branch of Hulk Bank.
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1
July 30, 2023
Good service
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2
2
August 14, 2023
The service is at zero
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3
October 21, 2019
I came to this bank to get suyinchi. Unfortunately, it was not possible to get the money, as an employee of Sobes made a mistake in the data. But the head of the bank was very courteous, phoned Sobes representatives for clarification.
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4
1
August 14, 2023
Class
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2
3
February 6, 2020
I was in this branch of Hulk Bank three times, all three times I went to receive money transfers and all three times I had to wait a very long time for employees to come and start working, or until the system starts working normally, coming to the bank at 8:05 a.m. I left the earliest, if I'm not mistaken, only at 9:30 !!
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6
February 15, 2020
I applied to this department 2 or 3 times, the queue is electronic and moves quickly. The operators are doing a good job
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2
4
June 18, 2020
A wonderful bank, fast cash desks and an exchange office. There is a dysenfection arch during quarantine
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3
1
September 21, 2019
This is the bank with the largest "staff turnover". An experienced employee is a rarity!!! Although now he has changed significantly. At least it 's not scary to go in 😁😁
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3
September 19, 2019
Excellent service, competent, specialists, convenient location.
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1