The bank's employees are very rude, they do not answer questions and ignore them. If they even respond, then somehow with a favor, as if they owe them something or should. I issued the card more than two weeks ago and I'm still not ready.
I wanted to become a customer of Halyk Bank, but failed.
It is impossible to order a card online, so I came to the bank branch. I would like to issue a HUMO card, but the application for the card was not accepted for unknown reasons, either the database is not working or some other failures. For this reason, I was unable to become a client of the bank.
But the call center works as it should, the employees of the call center are professionals, unlike the employees who work in this particular department. I do not know what level of service is available in other branches of Halyk Bank, but I DO NOT RECOMMEND this particular branch.