Great hotel. I was on vacation with my family in March 2024. The location of the hotel is 100 meters from the metro. Tram T1 to help and very close. The breakfasts are good. The surroundings of the hotel are beautiful. Everything went well and quickly at the reception. Both at check-in and at check-out. Thanks to the hotel administration!!!
I really liked the price, the quality is good, BUT never take a room next to a restaurant. The music won't let you sleep until 3 a.m., the rest of the room is cool.
Of the advantages:
the location is a few minutes walk to the Suleiman Mosque, the Grand Bazaar and even the city hall almost around the corner;
Historicity - the hotel is located in the former Janissary barracks.
Cons:
Although I am a Slavic youth, but I am no longer 10 years old and I have not been kidnapped, and therefore I am not ready to live in a closet at all. Yes, to increase the number of rooms, the owners decided to make a dozen more rooms in the middle of a wide corridor - as a result, the room has as many as two doors to different corridors and not a single window, as a result, the room is always dark as a coffin and stuffy. Hence, the next disadvantage is a very loudly working ventilation, which cannot be turned off otherwise the room will suffocate altogether - there is nothing to ventilate.
The chandelier in the room is crooked, a geyser hits the wall from the shower head.
The mini bar does not work, not in the sense that it is not filled with drinks, but the device itself only shines, but does not cool, and therefore if opened it stinks.
The dental kit was not brought even after three requests, and do not even bother with dressing gowns at all.
And of course, the Turkish way of communication - I ask you to change the number, because of the above - "of course we will, but tomorrow, today all the rooms are occupied, come at 14:00 - the check-in hour, so I'm signing you up, the number will be ready." We come tomorrow - "What are you? You should have left the key after breakfast and packed your suitcase and we would have transferred you to another room, but now at 14 all rooms are already occupied." And such stories all the days that we were in it.
And how do you like a historical hammam with a temperature of about 20 degrees? "Oh, I'm sorry, something broke, we already told the technicians," well, yes - I've been telling the hotel technicians for several days about a leaking faucet and a non-working mine bar - the silence is complete, so it's not surprising that the hammam does not warm either. No, thank you, we are not interested in the cold, so that we would be lost with a mitten. We don't know anything - we're going to wash and massage you now, so what if the hammam is cold, we won't refund the money.
The breakfasts are quite meager. From meat - one day only warmed sausage, the other sausages, and the rest of the days everyone should become vegetarians. Of the fruits, only apples, one day kiwi. Do not take juices in any case - one hundred grams of orange per liter of water - well, the water is also natural. I pour tea into one brew, and through it you can read a newspaper, it is so transparent, slightly colored.
Of course, the historical center of Istanbul, the Golden Horn brightens up all the disadvantages, and I do not write that because of the bike ride or protests on May 1, it was impossible to go to or from the hotel - everything was blocked by the police - this is normal, and I wanted to live in the very center. But this is a five-star hotel and such an attitude to details, rooms, hammam, restaurant is unacceptable.