I am a regular customer of the store, a wonderful atmosphere, excellent qualified staff, girls always help with the selection of cosmetic products, I am very pleased with a wide range of products for every taste)

See original · Русский

Show business's response

Минчанка

Level 3 Local Expert

I thought I was unlucky with the sellers, but after reading the reviews, I realized that the sellers in the store on Kamennaya Gorka, who shout about their professionalism, are just zero. I have blond hair. For several years now I have been using Farmavita 10.72 platinum blonde brown-mother-of-pearl paint. At the end of the summer, the paint was not available and I was advised to take epica 10.72, assuring me that it was the same shade. And then the moment came when I needed to dye my hair. To say that I was upset, no, I was shocked, I turned from blonde into chocolate. My fault lies only in the fact that I trusted supposedly professionals. The epica 10.72 paint is described everywhere as a light blond chocolate-mother-of-pearl. I hope the difference between the shades is obvious???? Light blonde and ash blonde, different shades, chocolate color is dark and naturally it dominates. Also, wherever I look, the palette is radically different and for some reason it is the same only in your store. On October 30, I went to the store (kamennaya gorka) to buy farmavita, which appeared and just told the girls that the colors have different shades. Moreover, it was all done in a boorish way, showing the buyer that he was nobody. And at the same time, I was told that I did not need to ask for advice, but to buy myself!!!! It's generally……So these two so-called professional salesmen (a brunette, and the second, either with pigtails, or with dreadlocks), began to foam at the mouth to prove that this is the same color. When asked to take boxes of paint and read the shades, they categorically refused. If your sellers are not competent in questions, why do they advise and ask for something that will obviously be a completely different color. I hope that the sellers will be sent to any advanced training courses, otherwise it may come to the point that they will spoil someone's hair with their advice so that the store will have to close. I strongly do not recommend this store!!!!

See original · Русский

Show business's response

Ан Н.

Level 4 Local Expert

Where have all the adequate sellers in the store on Kamennaya Gorka gone? Why is the manicure palettes such a mess? Why are the gels not painted on the palette? Here is a situation to think about : I ask the seller to help me find the right palette (it's a mess, nothing is clear) the seller did not find it and says no, to my question how do I understand what color in the jar I was told "you need to look on the Internet", exactly, the color rendering is as accurate as possible) Unfortunately, I could not ask questions about the rest of the products of interest, because the seller suddenly left for another buyer without finishing with me) although there were 2 sellers and 2 potential buyers in the store) It used to be better… I would really like to see good sellers and adequately painted palettes, because the way it is painted in this store is an insult to materials and craftsmen, it is unpleasant to even touch…

See original · Русский

Woc.by

Add photo or video

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

50 reviews