So, in short. I've been ordering things from Wiskoza for more than 4 years, and I've never had any problems. I ordered a few things this year. Everything came except the coat.
And then it started: at first they ignored it, then somehow replaced the product with a cheaper one, and promised to return the difference. It's been 2 months.
No one has made a refund. No one apologized.
As I understand it, either the business was sold to others, or there was a change of leadership. But such actions clearly indicate fraud, since I was blocked everywhere, and there is no question of a refund!
Be careful before ordering clothes from them!
They are engaged in fraud. It has been 3 months since they returned the money and did not ship the goods. Which service can I contact and file a complaint against them?