Today, on 10.01.2025, an ill-mannered boor worked at the pick-up point, there are simply no other words. When I arrived at the checkpoint at 2 p.m., I saw a picture of an employee shouting obscenities at the queue that had accumulated at the door due to the break. The justification for this was that she (the employee) tore off her back. Further - more. Instead of serving customers in any way, she chatted on the phone during the delivery of the order, giggling and swearing obscenities. And the whole queue heard which three letters should be used by those who are generally dissatisfied with something (quote from her interlocutor). When someone dared to remind them of their duty to serve customers, they once again ran into rudeness and rudeness of the employee. In retaliation to everyone present, she began unreasonably refusing a refund after fitting. In general, I did not wait for my turn for 25 minutes of this circus, although there were 7 people in front of me at most.
I would really like the management to respond to this review. And at least it has taught its employees basic rules of politeness.
I've been trying to get through to this Wildberry all the time, the wrong phone number all the time. Please change the phone number so that we can reach you in case of misunderstanding with the pick-up point.
Yesterday I picked up the delivery, they didn't give me one order, although they wrote off the money, as if they had taken it. It is not very pleasant, since I myself do not have days off to get to the pick-up point, I sent my mother to this pick-up point, but she did not notice that something was not given to her
Excellent pick-up point. The guys work quickly, are polite, prompt, if a person is confused and confused, patient. We are very glad to be near home. Just a dream! Thanks!
There are constantly huge queues, employees change every time, low service speed, while one employee works on issuing orders. Dirty fitting rooms, the goods are lying, there are no packages.
The point is located it is not clear where, around the corner on the outskirts. It's dark inside, boxes are lying around. It's good that at least there is no garbage under my feet.
They are not able to issue an order. According to the application, the order is "ready for delivery". In fact - "he is not in the database, please come back tomorrow." OK, I'm not even coming in tomorrow. And the day after tomorrow. Everything is the same, they can't issue an order, bo is not in the database.
In conscience, there are no complaints about the girls. But it's not my problem that they have something wrong.
Now I'm trying to cancel the order and get my money back.