The service wants the best, it's not the first time I've encountered rudeness from Yulia's employee, yesterday, 04/25, this was the last straw, which will be followed by a letter to the complaint book, they were forced to buy back the goods due to "the presence of dust on light pants," and this is not the first time when they are forced to take away light things with the words "we don't want, so that we can be fined later, " I understand everything, but this is insanity! First of all, clean up your dressing rooms, everything is always covered in dust and debris. When I said that you were always the only one with problems, Julia replied, "so don't go to ours," and when I asked how I was supposed to try on white pants without touching the dusty floor, they answered: "well, others are trying it on somehow, you can hold the pant leg," I would like to see this.
In general, I attach photos of "dirty" pants, on which I did not see any spots, dust and other things in the light, which is why I have to make refunds for marriage, wait for my 160p for 2 weeks and waste my time on repeated trips to this place.
A couple of months earlier, this employee "accidentally" spent my 500p orders even before I reached the fitting room, with the words "usually, when this happens, she writes insufficient funds," that is, when servicing this employee, be prepared that money may be "accidentally" debited from the balance for unsuitable goods.
And about the situation with the loss of goods for which a lot of money has already been written off?
I have always tried to treat all joints with respect because of the workload, but when this is repeated more than once or twice, I also respond with rudeness!
Another question: why is there no book of complaints about the PVZ and do I need to go somewhere?
The best point in the area, it's a pity that it's always overloaded, the girls work just fine, especially the shift where Karina and Anya work, the best well.