The terrible thing is, when refused, the staff checks everything to the smallest detail, under a microscope, they are forced to pick up the goods that came in poor condition, thanks to the staff
Convenient location. You can view the product right on the spot for traces of full configuration and integrity. Polite staff, always work quickly. In the room, no matter how I come, there is always order, a clean floor.
I'll tell you what I really didn't like, I'm sure that all your customers don't like it. The website states that the opening hours of the pick-up point are from 10.00 to 21.00, but when I came to pick up my order, it turned out that the pick-up point did not work for an hour and a half, due to the acceptance of the goods. Since I had to wait 1.20 minutes, I asked what day and time it was better for me to come so as not to get on a break, they told me that it was not known, the car could arrive at any time. So don't you think it would be advisable to specify the correct time of the pick-up point, otherwise you strongly discourage buying anything. Some kind of disrespect for the client and his time (((
I would like to thank the employees of the wildberries pick-up point for their excellent work, attentiveness and responsiveness to me as a customer, it is always nice to come to a place where you are greeted with a smile..
Today I visited the Widberris pick-up point at 18 Fabrichnaya Street. I was satisfied with the service. A tactful cashier-consultant, a lot of booths, quite wide, you can try on purchases and spin in front of the mirror.👌
A brunette woman, does not know where to turn in case of marriage and did not tell me what to do or how to do it. At another point, everything was explained and helped to return the defective product.
One of the employees, not the friendliest and customer-oriented.
And so, no problem, fast, convenient, always on time.
Once, while alone, I was faced with "acceptance of goods" during working hours for a whole hour.
In general, it's just a pick-up point of a well-known online store, BUT! There is a consultant who just behaves terribly, is constantly rude and impertinent, I don't really want to go back there, when I make a delivery, I pray that she doesn't work that day, I don't remember her name, dark hair color