Good location of the pick-up point. Nice young girls, always welcome with a smile and quickly give out the goods. It's a pity there's no parking nearby, but everything is fine.
The item itself is quite neat and clean.
But the workers leave much to be desired.
The guy announces technical breaks whenever he wants. Write your breaks on the door, and do not expose customers with the words "I will serve only one more customer, and then if he immediately picks up the goods."
It also turns out very unpleasant when an employee, wanting to go on a break, accuses customers of having returnable positions!
He works slowly, does not know where the goods are located and steals the buyer's time in the first place. Other points work a hundred times faster and do not allow such long queues even during the evening rush hour.