26.02. The time was about 18:00-18:20. I went in, the parcels were delivered, after which the employee aggressively warned me to check the goods under the cameras, since in case of marriage she would not accept it. (I have a ransom amount of more than 15,000), I know how the system works. I was kind (I didn't check it, because even with a marriage, I'll pick it up if anything happens), and sent it to the fitting room. No sooner had I started trying on clothes than the employee was just burrowing into the fitting rooms and almost shouting at me, with even more aggression: Did you hear that? I will not accept the product if it is defective. (I felt like I was on the director's carpet)
I calmly replied: okay. And she started trying on clothes. Everything turned out to be fine, except for her behavior, of course. I went out and said kindly: "You let the people go, and then I will," to which I still heard aggressively: "give me the goods, you will stand for a long time." Well, the degree of aggression has already grown so much that I asked (calmly) for a complaint book. Which, of course, is not on the dot. To the question: "Where is she?) the employees frantically began to "Google" and still gave me the address.
Dear employees, respect people you don't know very well, leave your aggression at home and learn the rules of etiquette: hello, goodbye))
I was very pleased with the item until I came across this boor.
Employees are slow, nervous, do not understand or do not know where the goods are, do not know how to communicate with customers. Passive aggression 10/10. The room is dirty and it's not about boxes or packages of goods, but in general everything is dirty, as if it is cleaned once a month. Goods are not carefully checked, they are thrown. There is no experienced employee on the shift, the guys can handle 2/10
Hello. I really like this item, they always issue orders very quickly. Even during rush hour. There are already more fitting rooms. Clean, neat. Everything is fine. Thanks to the employees for their care!