The administrator, before opening the packages, did not inform that if packages of several goods are mixed up, money may be charged for them. After rejecting the goods, I put everything in bags for a very long time and tried to shift my responsibility to the buyer, "taught" how to do "better"
At other pick-up points, protective packages for the goods (not indicated on the product card) were never my responsibility. She invited me to go behind the counter to the monitor in order to help her distinguish and arrange the goods = do her job.
Convenient location, working hours, friendly and courteous staff, the point is equipped with everything you need: a bench, changing rooms, mirrors, wi-fi. The product arrives on time))