In principle, all the girls are friendly, they do their job well, but,, one star, I take off the fact that if there are questions of a technical nature, such as how to return the product, an application or an appeal, why I can't make an order, suddenly it didn't work, some couldn't help. But in general, everything is positive
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Артём П.
Level 3 Local Expert
June 9, 2024
Terrible service, boorish attitude towards customers, do not answer questions, but immediately rude. I wanted to return the product, but they didn't accept it.
It was in winter, now maybe something has changed. But then there was a girl who looked like she was forced to work there.
The most terrible pick-up point. There is no parking, everything is overloaded in the neighboring yard. There is no place inside, a maximum of 4-5 people can enter, the whole queue is on the steps, which is very unpleasant in winter. At the same time, the employee is alone and is not able to quickly serve the queue. I decided not to order anything here, although it is located closest to everyone.
They illegally withdraw money from customers' cards, which are not even listed in their personal account as a payment method! Where is the law in our country?
everything would be fine if it weren't for these boxes that are visible right from behind the order reception desk, it seems to me they should be in a separate room