Always the most prompt and accurate service, thanks to the employees, there are queues, but this is due to the population of the area, convenient location near the metro
They are prompt, friendly, and help you figure out what's going on. Especially the woman with glasses. Sometimes there are queues, but they sort it out in a flash. RF is a convenient place and a schedule of work.
Positive: fast service, although there are a lot of people at any time. Apparently the place is passable)
Cons: there are 3 permanent employees, one of them is * not alive, not dying * not a smart person, but that would be nothing, such also need to work somewhere. But she has a habit (noticed repeatedly) of unwrapping and viewing all the goods that people refuse right in front of the queue, including products of the 18+ category. The word "privacy" is unfamiliar to a person as such. Be prepared that in the queue, waiting, you will be presented with sweaters, cars, costumes for role-playing games and in general everything that she wants to raise higher and consider.
So far, minus for this.
Excellent pick-up point
Attentive, polite staff, with the exception of one non-customer-oriented girl.
The presence of an additional fitting room is pleasing.
I would like an air conditioner for the summer period, if not for employees, then at least think about customers
Pvz is certainly good, clean. There are many fitting rooms.But there are eternal queues. There was always a queue three times a day. An employee, a girl, neither fish nor meat. Works like a turtle.
The employee made a debit instead of returning the product. The amount is not small. I wasn't going to solve this situation. Another employee, who was sitting next to her, just said: "Well, it's okay that you have debited money and that you will not return it to the card, but return to the WB account." Customer orientation 0👎
There is no refund in the bank
In this office, on 07/16/2022, there was an employee on shift who apparently could not read English text at the 5th grade level. I confused the date of production and the expiration date, did not consult the client, issued an application for the disposal of goods that are fresh. This task should be well within the power of an employee with minimal education - working at the point of delivery of goods to know the translation of the phrase "before 2 years from the date manufactured". Dear heads of this office and employees, please note that competent service is not a fad, but a necessity, because customers are your income and your salary. And the customers of your office are not only those who pick up the goods, but also those who deliver them. It's like that, in case you forgot.
I am attaching a photo taken by your employee, my photo with an explanation and the text on the factory packaging (which, according to the rules of international trade, is more important than a sticker with a translation)
There is a standard pick-up point, there are fitting rooms. The only thing I would like is a sign on the store, because it is located in a secluded place, it is not the first time you can find it