I was glad that the pick-up point had finally opened in our area. I came for the first time and took the order. I was satisfied with the polite employee, BUT when I decided to order 2 times, I really regretted it later. I came to pick up the order, the product did not fit us, I decided to make a refund, to which 2 other employees replied to me that the product corresponds to the one I ordered and where I looked when ordering. There was no limit to my indignation. The result is that they still made a refund, but they pretty much ruined the mood. After this "pleasant" situation, I decided to return to my favorite pick-up point on Lenin 221a, where the staff are polite, friendly and never treat the client rudely.
Long. Tight. The service is rough, dry. They are often confused, as if they themselves do not know what to do. If there are no people, they can safely pick up the goods, but please wait. But at the same time, they do it so slowly that the goods are already accepted at the pick-up point for a day.