Very polite and patient staff, they will always prompt you if you have any question. Only the PVZ is still small in size, there is not enough space there at rush hour, but it's wonderful.
The PVZ is very small, it is inconvenient to try on (the fitting room is the same and also tiny). There were unpleasant stories with the complication of refunds, they do not want, do not like to accept, they are forced to register through marriage (why unnecessary problems)). Close to home, but I prefer to order things there that do not require fitting, and make the choice only on the spot. The staff seems to be polite, but up to a certain point....
An excellent pick-up point for ordered goods. But sometimes the quality of customer service is lame. I understand that people are different, and you can't please everyone, but politeness plays a big role in any service. Good luck to all your staff!