I want to leave a negative review. There are different shifts of sellers (both boys and girls) working at the Kazinets 120 pick-up point.But one shift of two girls, both brunettes (one of them pregnant) allow themselves a lot.Namely, they impermissibly respond and grin at customers. This is unacceptable.They behave impudently and arrogantly. Please take into account employers,
there are a lot of good young people looking for work. I ask you to replace the sellers at the Kazinets 120 pick-up point with decent ones. I would like to come for the goods and leave in a good mood. A regular customer.
Personally, I have not used it yet, but only when my friend received something, she liked everything, so everything is fine, I think that such online stores will replace regular stores in the near future, civilization does not stand still.
A good delivery point, always cheerful and friendly staff! When there are promotions at valdberis , there is a high workload , but this does not affect the quality of service in any way .
Everything is perfect. Convenient location, good frequently changing staff, you will never get bored with the familiar faces of employees. There is always someone to chat with in the queue that stretches around the building. Of course I love the smell of the queue in the morning. Once I was standing in line for 2 hours in a row and when I got to the issue with the QR code, it was all over. And.. You know, I looked back, this was how victory looked.
So that's it
There were 2 beautiful girls at the workplace who decided to go out for a smoke outside of working hours, namely at 9:27 a.m., but that's not the problem
The problem is that, as an adequate person, I got up to wait for the opening of the pick-up point, and one of them
(The girl is thinner than the second)
I decided that it would be very cool to mutter insults at me with obscenities, be healthy🥲
Excellent location. And there is never anyone in the daytime. I take off the star for not being able to select this item in the application as "very loaded"
26.11 I came to the pick-up point, and the girl refused to give me the goods I ordered, based on the fact that they work until 21:00, looking at the clock, I realized that it was still 20:59 on the clock, which I notified the girl about, but she still refused me, based on, which now issues an order to the guy and closes. Okay, I would have understood if there was a big queue, or I would have had to measure and choose a lot, I would have understood this myself in this case, but I just had to pick up two positions.
And now the most interesting thing, when I went outside, I realized that this girl was just waiting for a girlfriend there, so she decided to send me away quickly 👍🏼
And now, thanks to such friendship, I have to go to this pick-up point again in the cold season. Super!
I did not write a complaint to protect the rights of consumers only because of respect for the owner of this PVZ. But I ask you to take measures, because who knows how many more people she has sent away, violating their rights as buyers
It's just awful.Couldn't find the product by barcode.Moreover, they said that the barcode was old (it was) for this number when the parcel was picked up.When asked to help sort out the situation by phone number or something else, the answer was simple - "call the call center, but we don't know the numbers."I still did not understand it was mockery or stupidity, unprofessionalism or disregard for the attitude of employees. And the most unfortunate thing is that the parcel was a gift, which could not be picked up on the day on which it was necessary to give it.It's a pity you can't put a mine on the 5th check-in.
The point is really popular, very often there are queues on the street, while the girls work young, polite and always try to serve as quickly as possible. Thanks to them!
They serve quickly despite the large number of people and orders. Very convenient location. The room is small and needs to be made cozy. It is clear that with such a flow of people it is difficult. You guys are great!
The nearest pick-up point near the house, yes, is loaded, but, nevertheless, the staff try their best, it has never stood for a long time. Excellent service and courteous staff. I recommend
Polite staff, in a difficult place for them: every time I come, there are a lot of people standing.
Fitting rooms 2 pcs. – you need more, but the place, unfortunately, does not allow. It's always clean.
The girls are always friendly, sometimes there are queues, but it seems to me that this is not only here. There are enough fitting rooms. The girls work quickly and efficiently
Depends on the shift. Girls who have been working for a long time in general are a top, but the new ones are slow, like snails, the guy generally accepted 2 orders it is unclear how, then he could not find them.
All the workers are great, the point is always loaded, there are always a lot of goods and people, but they are great fellows, they always cope with a large flow.
A good order pick-up point, but lately the possibility of delivery to this point has been very often removed due to congestion. Why not expand or make another point
The staff is not friendly at all! They are looking for orders for a very long time and bring the wrong ones! The queues are constant ! There are no packages at all. There is not enough space , I do not want to go back there at all !
A pleasant pick-up point. It is located close to work and close to a bus stop. In winter, it's not so far that you don't have to go for a package. Thanks!
The terrible condition of the pick-up point, as if a shed, little space and always dirty, cramped fitting rooms with slits, trying on something and going unnoticed will be difficult, a crowd of people inside.
The staff is polite.
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Сергей Петровец
Level 4 Local Expert
December 25, 2023
I would like to contact the management.
I came for an order at this PVZ, the girl could not find my product for a long time, so she offered to re-order it. To which I replied with a clear NO, and that I needed the product today. Then I was asked to come back later, I agreed.
Two hours later, I receive a notification in the app that my item has been sent for a refund. I ask you to look into this situation and find out why you acted so arbitrarily, without the consent of the customer. What right did you have to make a refund without specifying this?
The girls from the PVZ refused to contact me with the management)
See original · Русский
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Максим
Level 19 Local Expert
December 2, 2023
Convenient location, parking along the road, I used this PVZ before, I really remember a drunk employee who was sleeping in the back room sitting on a chair, - I went in with a client, but there was no employee, we waited a long time, then they began to call, then decided to go inside, you never know if the employee felt bad, but she was very good after disconnecting On a chair! And also often the point was closed without any announcement or notification on the front door.
The service is fine, but there are always queues. It hasn't been fast yet, it's dusty in places and littered with boxes. There is very little space inside.
A nice place! Female employees are almost always polite and courteous. I even dropped the mirror at them once, but we all settled peacefully and calmly. It's really nice!
The room is too small, filled with boxes inside, there is nowhere to turn around. The staff is polite. However, there are queues of 20 people standing outside in the cold. Today I had an hour behind my order, of which 35 minutes are outside, and now it's winter.
I get 5 stars only for the girl on the delivery of goods. Very polite. But the queue!!!!!!! It stood for 2 hours yesterday!!!!! And so for a week now, people have been queuing for at least 50 people.
The item is clean, no matter how many orders and work there are, the staff are always tactful and polite, and you can always safely inspect and try on everything ordered
It's hard to find an entrance.
There is no work phone number here.I asked the employee of this department.
In the photo there is a white door, this is the entrance. Near the medical center.