Everything is fine. The most important thing is the staff, always attentive, executive and polite.
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Алексей Сорокин
Level 5 Local Expert
December 2, 2024
The usual pick-up point, nothing special, it's dark in the fae, if you don't know where to go, it's hard to find.The queue is a couple of people, but for such a large neighborhood it is normal.
There are no complaints. Polite staff, listen to the customer and respond intelligently. I have been contacting the pick-up point since the beginning of 2023, almost from the very opening.
My husband, while in Italy, ordered me a product without payment. I came to pick up and the consultant told me that I can pay in cash or by card, BUT.. the payment was made using a card that is attached to the service. I was surprised, but she is sure that everything is fine.
The next day, my husband was bombarded with messages about the need to pay for the goods. Wtf?!
Came again to pay.. Another consultant told me that they have not been making payments on the spot for 2 years. I had to go through a lot of manipulations to pay.
Maria, be careful!!!
A good, large pick-up point, the staff are friendly, they work well. I would also like to replace the broken hooks in the booths and the fire in general.
There are no complaints about the staff. A small room in a large residential area. Fitting rooms are 60 percent occupied with goods (only two of the five booths are free).
I came to receive Tavarin on February 14, and as a result, the drunk employee barely understood what they wanted from her. The product was partially taken away. I didn't want to waste time, I tried to make a refund for about 30 minutes, as a result I left like that, there are no Belarusian numbers, no one answered the mail, only an appeal on the site and then a standard unsubscribe, took measures and that's it.
In fact, they do what they want and remain unpunished. I do not recommend the store and the pick-up point.
Nothing new. The seller is smiling, but what else should she do??, this is her job. And so the point is the same as all the previous ones. Of course, the place is no longer ice. It is not convenient to get there at all.