Minsk, Lozhynskaja Street, 16этаж цокольный
Wildberries
Directions
Uruchcha
750 m
Shafarnianskaja
235 m
7 reviews
February 14
I write clearly and concretely.
I've been going to this pick-up point for more than six months, before that I went to Gorodetskaya.
There have already been several cases of unclear returns, and each time with the same red-haired aunt, who for the first time told me to wait for the goods to be returned because she punched the wrong cap, and then informed me by personal number about the refund, so that we don't have to wait. It's OK, but it's still weird.… Since when do WB points take personal phones?
Today's situation: I apologize in advance for talking loudly, such is the timbre of my voice. When examining the items for return after fitting, my aunt found some puffs on the girl's dress, which we did not find upon receipt.… The dress wasn't even measured, because it looks more like a rag.
My aunt told the authorities with the face of a chipotle that we should make a purchase, and then return the item through a refund request. / For those who do not know, the World Bank support and almost all sellers do not even consider such applications, but immediately reject them./ naturally, I am unhappy, out of 20 things, standing in a cramped room with a queue to inspect each seam for a puff is trivial, there is no interest and no time. At other pick-up points, for example, on Gorodetskaya Street, a girl, even if she works alone, checks each item on her own and informs the buyer or pays attention during marriage.
I'm sure no one would have said anything if the item had been returned, but my aunt is afraid that she will end up paying for the defective item. But in fact, I paid. In principle, it's not a lot of money to worry about, and the WB account is not mine, which was ordered from, my card is linked there. I won't be doing the refund either. But in fact, I'm not happy that my aunt had a run-in with another customer about the refund before, and I've already had 4 such run-ins with her. I followed, and I didn't like the person who told me to pay for the rag and make the refund on my own through the website. I work in the service sector myself, but an informed person will understand that this is just arrogance when a person has been given at least some kind of regulation by the authorities of the World Bank itself.
I'm sorry and I wish you luck, I won't be coming here anymore.
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January 17
The girls at the pick-up point are very attentive, they always work very quickly.The changing rooms are spacious, the queues are not large, and overall it is very good
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October 8, 2024
Queues in the evening. Unnecessary inappropriate comments from an employee at the pick-up point.
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