The last order was made on 14.10.23, after a couple of days I refused it at the pick-up point, after I noticed in the application that the status had not changed, when I arrived again at the PV, the girl said that they had made a mistake with the status, they could not do anything and advised me to contact the support service, which I did. The application was accepted and told to wait, I have been waiting for 1.5 months now, I periodically remind myself of myself in writing and by phone... Neither goods nor money, they say the time is not regulated, wait, applications are considered on a first-come, first-served basis. There are no complaints to the PV or to the operator, who is not mistaken.. Moreover, the PV is very busy, I always got into long queues. But the work of the company itself, the support service in particular causes negative emotions, constant unsubscriptions and excuses: "we are trying to solve the issue, etc."