Close to the house, very convenient. It was a little cramped, but when I was there there was enough space for everyone, because the queues were adequate (maximum 4-5 people). They communicate politely, serve quickly, there are no questions about refusals. I liked the item.
I like this pick-up point because it is close to my place of residence, if there is a queue, then it moves quickly, the service is good, all issues will be resolved!
Communication with clients leaves much to be desired…
There are no packages. To the question ‘why?’, one of the clients, received a response: ‘because packing bags costs us 100p.’
To be honest, I don't care what questions or problems you don't have packages for, I'll pay for it, it's not difficult. It's much more important for me to pack my purchases, and not run to Santa for packages.…
I almost always end up with the same girl, Eugenia. She works very fast, polite, patient, very pleasant. But long queues spoil everything: the last four times I stood for more than an hour, of which time about forty minutes were outside, under not the best weather conditions. I also don't really like that lately the status of the product has been there for almost a week from the moment it arrives at the pick-up point to the moment when it can be picked up. I understand everything: New Year's Eve orders and all that, but if even two people can't cope, then you need to look for some ways to solve the problem. Unfortunately, this is the Wildbury point closest to me, the others are not very convenient. Perhaps it makes sense to open another point nearby, since there is such a high demand in this patch - for example, in the Moscow market.
A very good punk, a very nice girl who works there, who is young, but prada was not her shift today. And so everything is fine, in general, the wonderful staff of the point, always happy to come💕💕🌹🌹🌹
We are all sick of shopping on Wildberries.
Excellent pick-up point. There are no big queues. Well done, the girls are the employees of the pick-up point. I recommend it!
If not the best, then definitely one of the best pick-up points in Minsk! The service is at its best without rudeness and lack of professionalism. Sometimes there are queues. The cleanliness is maintained with dignity. The location of the point is very good!
Very convenient location, with the arrival of holidays, huge queues ending on the street not even near the door, but at the bottom of the stairs. But everything is great
I was at this pick-up point today, I came at 9:59, a female employee expressed in a rude way, why did he come so early? Then other customers started coming in, the employee told me again that it was supposedly because of me. In short, I pretty much ruined Sunday morning. And I was the first customer, I can imagine how she serves the last one!!!
Hello everyone
The point is within walking distance.
Before NG, I felt like I was working almost around the clock. But he persevered and provided all the suffering with orders. The girls work quickly without delay.
It seems to me, but there is really not enough one more person on the issue. The volume of parcels is large and the item does not handle processing well. It was especially noticeable before NG. I had to stand for 50-60 minutes. You could have put a notice on the door that staff were needed for part-time work, I think people would have been found.
Hello, I have ordered to this address more than once (Golubeva 19), but the picture does not change (queues to receive my orders are huge)
No matter what time I arrive, but in the evening this problem becomes much more global
Stand in line for at least 30-40 minutes
I probably would like people working in their field to be more agile, active and quick-witted
Thank you in advance
For almost a month in the evening, queues accumulate even outside the exits (at least 10 people). The waiting time is over half an hour. Even when it is necessary to pick up an already paid item. There is also very little space in the pick-up point itself and it is always cluttered with boxes.
A rude employee.
I was sitting and waiting for an acquaintance who was supposed to come to the WB. To which I was told in a boorish tone: "Can I help you? And why are you sitting here?"
(To kill time, I read the book I ordered)
And the employee: "You don't have a library here!"
Just a "wonderful" communication.
It is very difficult and inconvenient to enter with a stroller. The room is small, although there may be norms for their needs, but when more than two people came, it was very uncomfortable. The service is, well, not fish, not meat.
In general, everything is not bad. At the same time, a couple of times I had to stand for forty or fifty minutes outside in the cold. But lately the situation seems to be better. It's a couple of people's turn.
The employees are pleasant, they do everything quickly. The room itself is very compact, but I have not seen large queues even in the evenings.
P.S. Keep in mind that recently there has been a problem with packages - there are none and it is unclear when they will be, as I was told.
There are fewer people than in the market against)
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Екатерина Маруга
Level 5 Local Expert
November 26, 2022
Minus 100
Huge queues, at any working time and day. You have to wait for more than an hour and a half, the paid goods in a single queue.
I do not recommend it!!! The employee is alone, Very slow!!!
We will change the point, although this one was closer to home.
There are a lot of questions to the store itself, problems with returns of goods, an absolutely inadequate support service, and the pick-up point itself is nothing like that, although everything depends on people, there is one adequate pleasant girl who is ready to help, and there is such a young lady who looks like garbage
A Chinese goods store, prices need to be looked at and compared, comes quickly
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Света
Level 16 Local Expert
October 29, 2023
The fitting rooms are dirty and the dust lies in clouds. There are no hooks for clothes in two fitting rooms, they are broken off and have not been for 3 months, although they were told about it