A wonderful place with excellent consultants. There were questions about using the app and ordering goods. I got on different employees of this point. And everyone patiently explained everything and helped with advice.
I put 5 because not a single time that I came for parcels, there were no problems, except for problems due to my own inattention, and these are no longer problems at the pick-up point.
There are fitting rooms where you can inspect your clothes for yourself and for the presence of marriage.
The goods here were always given not crumpled, not incomprehensibly stored, but in the most normal form, the staff politely and patiently listens and helps, and also works quickly, although even.it doesn't save you from queues) well, there's nothing you can do about it
Nice, polite girls work at the pick-up point. They always answer all the questions that arise, they will tell you how and what is better to do.
The only negative point is that there is no WILDBERRIES identification sign. It's not immediately clear where to go. The first time, I didn't find the entrance, walked around the house, kept looking for the familiar purple name, but I never found it. 😅
It is a pity that there is no sign and designation of the point of delivery of goods (I barely found it.
The staff is excellent.They will tell and explain everything.