The item is quite comfortable inside, but the sign above the porch and the porch itself does not correspond to such an item. Especially in winter, when the days are short and the porch is never cleaned by itself. Not only is it not comfortable, but it can be treated there in winter. It is clear that it was before you, because so many people did not go there. You're not poor. Make it convenient for both people and movers who bring goods.
The most terrible pick-up point. My orders were lost on it several times and I had to leave my phone number and go to pick it up several times. There are eternal queues and very often a note from the row "went out for 5 minutes" is cheerful on the door... Thank God another pick-up point was opened nearby and now I don't go to this one at all (although it is more convenient for everyone by location)
The pick-up point is small. With a large flow of people, people sometimes have to stand outside. The staff is the same as everywhere else -not in a hurry, sluggish.