Wildberries
40 reviews
October 31
It's a complete mess. It is not always possible to pick up an order on the first attempt. Employees can't find them or don't want to. The first time I had to make a refund and re-order, because the employee did not express a desire to look for him for a long time. It was easier for her to make a refund. The second time the order was ready to be received and on the way I decided to go pick it up, to which I was told that after notification I had to wait at least two hours. Why can't you send notifications when the goods can actually be picked up, and not wait for some time. Why mislead people? There have never been such problems at another pick-up point.
There are no questions for the young man, he always serves quickly and culturally.
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1
1
December 20
I picked up the order, it came open- used, as can be seen from the dirty light bulbs on the garland and the almost collapsed box. The service is terrible. The appearance of the employees is disgusting. On day 20.12, a blonde woman and a man worked . The man reeks of alcohol all over the place. A woman with blood or tea stains on her blouse said rather rudely, "Come on, I have an appointment."
I categorically refuse to ever come or order anything else!! If the owners of the pick-up point read this, please change the staff. This is absurd !!!🤬
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October 8
Over the past month, the service at this point has become simply unbearably slow. The queue used to be fast. New employees are working slowly now. The point itself has turned into a dumpster of boxes, which previously the staff did not allow. There is no place - just boxes and an endless queue of people. Unfortunately, we will have to change the pick-up point
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2
November 15
It's a disgusting place. They close when they feel like it. The opening hours do not correspond to the stated ones. If you don't know how to work, there was nothing to open up. Let those who can organize everything intelligently work.
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1
September 16
Are you kidding me? Day 2 is a mess , I came at 11 a.m. I sit for 45 minutes, if you are recruiting new staff, do not throw them alone so that there would be no problems !
Irina and Olga are the best!
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3
October 29
I come twice a day for two days and I can't pick up my goods, then a break, then "I accept the last person and I need to stop", then acceptance of the goods.
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August 23
An employee who has been working for a long time with a short haircut. I hope it will be replaced. She is constantly dissatisfied with life and rude to customers.
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3
October 6
A nice young man.
Quickly, politely and competently.
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June 21
Cultured and pleasant employees, they will always tell you if something is not clear. No problems with receiving the goods!
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1
December 29, 2023
It is located near the house. There are almost never queues. There are always clean and friendly managers at the Wildberries pick-up point. Convenient location and work schedule.
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2
1
December 7
Everything is wonderful quickly and efficiently
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November 7, 2023
A good pick-up point. We started with bare walls. Now everything has changed. Nice fitting rooms, spacious. The staff is quite professional. You never wait more than 30 seconds for an order!
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3
3
December 16
The place closest to the house is therefore the best)))
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1
November 25, 2023
I came to pick up the goods, it turns out they have lunch, which is not fixed anywhere except the door of their store.
Thank you for the informativeness, or rather its absence
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3
5
November 25
Good point, everything suits me
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September 28
A very small room
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1
June 6, 2023
A good point. The employees are conscientious. They work quickly, with a soul. They will help and prompt you
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3
2
February 3, 2023
The pick-up point is small, but the staff is polite. there have never been any problems or maintenance issues. Queues are possible in the evening.
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5
2
September 25, 2023
A good pick-up point. Everything comes through. Refunds are accepted. The main thing is near the house
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2
1
April 30
The quality of service is excellent. Even 5 minutes before closing, no one expressed dissatisfaction, they were greeted, as usual, with a smile
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2
October 28, 2023
A great point near the house! Polite staff!
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3
July 16, 2023
always polite girls, they give bags, even when you don't ask, but it often helps out!
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3
1
May 18, 2023
There are always a lot of people, but the service is fast.
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3
1
September 4
Cool
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December 15, 2022
In principle, a good reception point.But often some kind of glitch in the program, they can't find it by code and last name.
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3
3
June 14
The best staff
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2
March 18, 2023
Fast service, courteous staff
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6
January 26
A good pick-up point
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2
December 31, 2022
Polite staff, everything is clear on delivery.
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5
2
April 30, 2023
Check the number of orders when you pick up and try to throw.
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1
3
April 28, 2022
Fast and high-quality service. Friendly staff.
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6
June 21
Good pvz, pleasant staff
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2
December 10, 2022
Close to home and convenient to pick up parcels.
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5
April 13
That's all right
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3
February 15, 2022
I put 5⭐ only because of the courtesy of the staff. I searched for a long time, because there is no sign, only on the door.
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4
1
February 4, 2022
Convenient unloading and fast service
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6
May 4, 2022
Very pleasant service :)
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1
April 9, 2023
All right
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4
1
February 20, 2022
Small, there are few people.
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3
1
June 20, 2022
Ok
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1