The staff here is friendly and professional. The place is quiet and peaceful.
A mirror was recently installed, and the atmosphere has become even more cozy.
Thank you to the owner for your care.
On 21.02 at 20:53, I dared to enter this pick-up point. The rude boor was unhappy with my visit and demanded a quick inspection of my goods. I must say right away that I didn't have a lot of goods, but rudeness escaped from this employee anyway. "It's already 21.00, leave the room, I don't get paid for delays," etc. These are quotes. I asked for her details, first and last name, but it turns out she doesn't have to provide them to me. She also doesn't have to provide me with a book of comments and suggestions. (but I will have to write to another authority about this). When I turned on my phone to record the behavior of this employee and record the fact that she refused to provide me with a book of comments, my phone was attacked. I regret that the management does not control its employees, does not train them to communicate with customers, does not require respectful treatment of customers and does not require high-quality service to people. I left my phone number with another employee of this supervisor and asked them to contact me. But apparently Alexey Sergeevich Takvel, an individual entrepreneur, does not need feedback about his staff.
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1
Даша В.
Level 3 Local Expert
March 23
I recently used the services of the Valdberis pick-up point, and I was very satisfied! The process of receiving the order was quick and hassle-free. The staff was polite and helpful, they answered all my questions. The girls Sofia, Daria and Albina were very friendly. I go to this particular point very often, and I'm glad that I never heard any rudeness from them)
The pick-up point itself turned out to be clean and cozy, which greatly created a pleasant atmosphere with a garland on the ceiling, clean fitting rooms and pleasant music. I appreciated the convenient location and opening hours, which allowed me to pick up the order at a convenient time.
In general, I always order at this point, the opening hours are strictly on schedule, if you arrive late, they will still treat you with understanding and will serve you comfortably.
I don't understand why they write negative reviews, supposedly scuff marks, but even if they were, isn't that a sign that the place is good and often visited?)
I rarely write reviews, but today I can't help but leave them. Anna and Karina are very friendly and helpful at this pvz. Girls are not indifferent to customers and do everything to make customers happy!I recommend this PVZ to everyone!
The point needs to be repaired. They did not accept the goods for return without packaging, as these are their internal rules, which are not known, and they are accepted without packaging at other points without any problems. I do not recommend visiting
Disgusting attitude towards customers!!! You can't get to them, there are always technical breaks during working hours!!! Rude workers refused to serve, as it was 10 minutes before closing!!! I don't recommend it to anyone!
The customers of this point and the neighboring one are disgusting, arrogant ****
You bring them their own goods that they order, and they get indignant, insult, kick cars.
My orders were lost several times, I had to come several times, and suppliers' orders are also not working very efficiently, plus queues that are increasingly appearing in prime time, something needs to be done about it
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Анастасия
Level 12 Local Expert
May 19, 2024
I'm afraid to jinx it, but everything is fine. The employees are all cool (and I see them often))), they helped me with the refund several times, which made the situation easier for me)
I was choosing a product and this character brought the product and started insulting me with mats so that I would not interfere with him to bring the goods
Today, ie 30.05.22 at 11.50 I came for the order. The pick-up point is closed. Without explanation. The phone number listed on Yandex does not exist. Therefore, a big fat two. This is the first time I've come across this.