Today, upon receiving the product, I was very disappointed with the employee's service. She behaved provocatively , communicated incorrectly , and accused me of stealing ... The package turned out to contain the wrong product that was on the barcode. I would really like such employees not to work in places where you need to work with people.
The staff are responsive and smiling. There are always packages, which is very rare for WB, many PVZ need to beg, because the staff brought them from home, took them out of their own closet!!!!! It is convenient to drive in with a stroller. For this, actually 2 stars.
Now about the cons. Dear host or dear hostess, well, make repairs there at last!!!! Everything is finished and battered. Hire a cleaner, it's dirty all the time, it's disgusting to stand on the mat in the fitting rooms even in shoes, the curtains are terribly dirty, everything falls out of the urn. The employees are tired, and they work one at a time, one pick-up counter. Of course, their workload is gigantic, but slavery was abolished long ago, dear master.
Queues are always and constantly!!!!
The pick-up point is excellent. The guys work hard and are great fellows. People stop ordering tons of unnecessary stuff here, employees will soon die from such a workload. There are a lot of items nearby order there do not create queues. Because they gather when someone orders a box of stuff, and then you stand and watch as he takes one of the cheapest things and the poor begs for a free package, while the employee begins to double-check everything. It's a shame, guys, because no one owes you anything. Woe from wit is a clinic. Think rationally when you place an order, see the WB points map
I have exactly the same distance from my house to the WB on Malyshinskaya 5, and to Tavlaya. But I chose this particular item because the workers here are kinder or something) there were no questions, they find everything, they work quickly) people constantly walk, the item is popular) if we compare it with the point on Boldin (I used to go there when I lived in that area), then Boldin is certainly cleaner and more comfortable. Well, it's not bad here either
Excellent pick-up point. The specialists are super, prompt in the delivery of goods. There are queues, of course, but they are moving quickly. The room is spacious, there are enough fitting rooms.
A very good point, everything is convenient, always clean, pleasant specialists, they will show you everything, they will tell you everything)) I advise everyone
The staff is always friendly, there is practically no queue, the staff is always ready to help if the wrong product has arrived, they work quickly and efficiently, all the goods I ordered came to this delivery department, thank you for the work
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Диана Ф.
Level 4 Local Expert
August 26, 2024
Rough and slow.
When an employee of the World Bank (male) opened and checked the bag in 10 seconds, did not like it, immediately put it back in the bag, he immediately took it out and began to twist it from all sides, open it, peer into its "izyany", mutter something to himself, and the queue to the door.
And he will also teach me how to open packages "for the future". First, teach yourself to behave culturally.
I often order goods at this pick-up point. It is well located, you can get close. Yes, I admit that sometimes there are queues, but this is not critical. There are several fitting rooms, there are banquettes where you can sit down, the staff is good (at least it seemed that way to me)
A good pick-up point.
There are outlets for checking the goods, there is more than one fitting room with mirrors. Convenient working hours. The hall accommodates decent people if there is suddenly a large influx.