Employee Irina sets her own breaks and, seeing people, does not let them in, refers to the fact that she cannot work without breaks, although her working day started 2 hours ago only, and she chose the time at 12 o'clock, i.e. I specially arrived from work, on my lunch break and I was turned around. I understand perfectly well that breaks are needed, but they are not specified anywhere.
A terrible pick-up point, the goods are returned up to 5 days, although they should lie for 12 days. Stupidly, you do not have time to pick up orders, as it is returned, please deal with this!!!