I've been here many times myself. The service is great, the staff is nice and courteous. Orders are normal (but sometimes there were marriages. Overall super!
At the place of residence, I receive purchases in this PV. No questions for several years. The staff, the location, and the speed of service are all excellent.
A good pick-up point! Convenient opening hours are from 8:00 to 22:00.
The staff checks the goods themselves under the cameras before fitting, which is very convenient. To avoid any incidents. The staff is always friendly. Three fitting booths. There is a small children's play area.
There is only one negative left from this point. I'm not going there anymore. The order was not included in the package, and there were allegedly no large ones available. They talk through their teeth, books, comments and suggestions are not available! Draw your own conclusions!
The pick-up point was severely stung because of the warehouse (but there's nothing you can do...) in winter, before the New year, we stood on the street. Three fitting rooms. The air conditioner does not work in the heat.. I don't know how the workers survive there. As it is, everything is fast. There are no complaints.
The office is a bit shabby. The girls are friendly and give out orders quickly. But due to the influx of customers, they often do not have time to accept the boxes, as a result, I pick up the order, and after 20 minutes a message arrives that the second order is ready for delivery...
Convenient location. There are never queues. Friendly staff. I mostly order books, their prices are much lower here than in the store. Fast delivery of the goods, within 2 days. There is a possibility of return and exchange.
All pick-up points at Wildberries are of the same type: comfortable cabins with mirrors, ottomans and curtains. An ottoman and a counter in the common room. The staff is polite, works quickly, there are no queues. There is enough time for a fitting.
Employees try and even smile with a learned smile, but they look like zombies or robots: they answer in a template, they are afraid of non-standard phrases, questions outside the rules and even a simple, meaningless joke on duty. It's a little creepy, it seems it would be better to be rude than that.
A typical Wildberry pick-up point: fresh paint on the walls, booths with ottomans, hooks and mirrors, efficient managers. A table has been set up for the child to play. It's pretty crowded here on weekends