I did not like the communication of the staff, I used to really like this item, but after its "rediscovery" it became much worse. The same people work at the World Bank and ozone at the same time, what kind of quality of service can we talk about when there is a giant queue at both points during rush hour and everything is done in a hurry. When checking the product under the cameras, I did not notice any defects. I tried it on, but it didn't fit, so I got a refund. But the employee refused to accept the refund because she saw a barely noticeable spot there, which obviously wasn't put by me (it wasn't dirt and under different lighting conditions it can be seen or not seen). He says, wipe the stain. I wonder how I was supposed to do it. I had to create a refund request, which I was not approved of.
I don't know what happened to this WB point...🤯
I looked at the thing under the camera, no defect was noticed by me, I tried it on — the thing did not fit the size. Imagine my surprise when the employee told me to pick up the item, as she could not take the goods back due to a NOTICEABLE SPOT (factory defect, it's not even dirt from fitting).
Other people in the queue also did not understand this action on the part of the employee. Logoisk has not encountered similar situations at any point in the WB
Please sort this out.…
See original · Русский
В
валерия м.
Level 3 Local Expert
March 8
It has always been the best WB point of all logoi. However, after the restart, the staff changed and no customer orientation was heard here. The employee communicates in a rude tone, as if she puts herself above the rest. He examines every thing down to the smallest detail and even finds fault with factory defects. After reading the rest of the reviews, I realize that I'm not the only one like this. In short, she just needs to find something to complain about. I was very upset, I don't want to order anything here anymore.