Wildberries
Directions
Ploshcha Jakuba Kolasa
1.16 km
Maksima Bagdanovicha
153 m
12 reviews
April 19
Good afternoon! Today, 04/19/2025, I picked up an order consisting of 14 products. 12 of them are blouses of different colors, styles, and sizes. Unfortunately, I did not like any of the models, I made a refund, the employee of the pick-up point was very tired of checking and returning the goods, after checking 11 items, she reported a stain on the 12th blouse and the impossibility of making a refund. It would have been fine, but I came for the order without a single gram of makeup, and the mark was made with lipstick or pencil.I have a question: how did 11 of the 12 blouses turn out to be clean and without traces, with the exception of 12?) 🤡
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April 11
Disgusting pick-up point!!! I've never seen anything like this before. They haven't been able to find my order for exactly one hour (!). A very incompetent employee. He asks to come another day, supposedly during this time they will try to find the goods. Other clients come with the same problem and, alas, leave with nothing. A large crowd of people, due to the slowness and sluggishness of the employee, queues of 10-12 people gather. The interior has become somewhat dirty and untidy lately. I managed to call the administrator of this point. But she couldn't solve the problem either. Friendly and professional guys used to work here. Please take appropriate measures.
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1
May 1
Disgusting attitude towards the customer and rudeness on the part of the employees. On 30.04.2025, I came to the PVZ to try on shoes. All couples were opened on camera, without marriage. After fitting, the shoes did not fit. But when packing one of the pairs in a box, there was a slight contamination on the side of one sneaker from the sole of the second sneaker (because there were no protective pouches for each of the sneakers). The employee considered it a marriage and illegally demanded payment, not letting her out of the detention center and calling the police. At the same time, I easily removed the contamination with a damp cloth. Incompetence and arrogance of employees. She threatened to block my Wildberry account.
See original · Русский
2