I came and received the order and left, and no problems. People do not forget this is a pick-up point, not a seller of goods. Their task is to give you the product, not to deal with you and your product. They're doing great, well done.
Relocants, you can order here if you want, the staff is pleasant. You can always chat. And most importantly, they never close earlier than they should, even for a couple of minutes)