Wildberries
55 reviews
March 23
The employee finds fault with even the most inconspicuous and minor defects in clothing, which is difficult to call even a marriage. I have never seen such service at any point as here. Going to the point turned into a thorough check of every item I ordered, by the way, according to the employee, 6 of the 8 items ordered turned out to be "defective". Do you believe that? So that you can understand, the employee of the point made a note on the product, which, in her opinion, looked different in color in real life than on the product card. As a customer, everything was fine with me, I expected to see such a product. It's both funny and sad. How much time was spent on examining each of my goods by this "marriage expert". I do not recommend this item.
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5
1
April 13
I will subscribe to every negative review from previous commentators. Such (!!!) I've never been here. The situations are all similar . But here is the last example. I came to return the interior sticker (the product is refundable). So, during the return inspection, the employee found contamination on the back white protective layer (most likely from her own hands) and DID NOT ACCEPT it - she declared it a MARRIAGE!!!
Tried to discuss this situation with the "management" (refused to introduce herself, answered rudely, was rude), but, as the saying goes, "The fish rots from the head".
I hear every day from friends and acquaintances that this lawlessness is happening at the checkpoint.
I hope to explain the rules of behavior and communication with clients to the "manager" and employees in the near future.
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2
1
February 16
A female sole proprietor works, the service is terrible, today on 02/16/25 she took out my whole brain, did not want to return the product that did not fit me in size, demanded to pay for it, caused me moral damage with her yell, I called Minsk, where they answered me in a calm voice that I was not obliged to pay at the insistence of this woman from the PVZ The product that didn't fit me, she took my phone and started arguing with the operator, tin!!! I re-ordered the goods from another warehouse. There are no nice girls there who calmly served customers. The desire to order at this pick-up point has disappeared.
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7
December 11, 2024
They are cute and beautiful, two aunts. They are constantly smiling and conscientious in their work, funny in communication. I always order here. Great team 👍
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1
February 18
On February 18, the goods were picked up at 123a Krupskaya Street. We were completely disappointed. I've never met such a terrible employee.Such good people used to work, but now they just took it. I think you will have a lot of refunds with such an employee.And next time, people will first consider whether it's worth coming to you.I ordered an electric product and I can't even check it, so I'm sorry.Horror.
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3
March 27
I agree with some of the reviews. You come in and all your goods that didn't fit are thoroughly checked and they try to find at least the slightest defect so that I can redeem them. And then, they say, return by marriage. The first time I got caught like that, and of course the seller wouldn't let me return the item due to the marriage, so the money went nowhere. I will no longer order to their address.
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2
1
May 1
Polite staff. Clean and tidy. Delivery of orders is fast enough. Convenient location.
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March 27
It used to be better, but now there are some overexcited employees.(what scares you away)it's scary that you can't return the product (in cases where it didn't fit), there is no such thing at other WB points, everything is calm. I won't order any more here.
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2
December 30, 2024
Good pick-up point, always fast, friendly, good, great location.
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April 22
Excellent pick-up point, always friendly and attentive staff, work quickly and accurately.
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1
March 10
Great-grandparents are careful, and the goods arrive on time, but the price is lower than in television advertising, it is clear that there are few intermediaries when purchasing, this is good for the people.
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November 23, 2024
A terrible pick-up point, a maximally incompetent employee who cannot adequately deliver the goods, pays for everything herself, as she sees fit. It's not the first time problems have occurred.
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1
1
December 27, 2023
Quickly, efficiently, politely, unobtrusively, in short ...
what the doctor ordered.
And most importantly, within walking distance from the habitat.
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2
January 2
Very clean , friendly staff 💯
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January 29
Delivery is not carried out in two days, as it is written, but it takes more than 10 days.
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November 18, 2024
Close to home,fast service,courteous staff
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August 2, 2023
The room is small, of course, but not critical. But it is very convenient when you live on Kashtanova, Turova- you go from the bus stop and come in when you need to. The staff is polite, there are no comments.
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4
March 19
Excellent point, polite staff.
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December 12, 2024
The place is small, everything is broken, dirty, there are no packages,
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April 4
service is fast, close to home
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March 27, 2024
Everything is very good.A Wildberry employee does the job quickly and efficiently!
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3
April 25
There are curved mirrors in the fitting rooms , with distortion
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1
October 3, 2023
A good pick- up point , quickly , politely , there are fitting rooms , Parking nearby , not far from the bus stop
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March 19, 2024
Parcels are being issued, fitting rooms are present, there are no problems with orders. The building is very conveniently located, right next to it.
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3
December 22, 2024
Quickly, clearly, politely
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December 31, 2023
Prompt and courteous staff. The pick-up point is always clean and tidy.
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3
June 12, 2023
It is very convenient, comfortable, without huge queues, respectful service, nice to pick up orders.
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4
August 28, 2024
Although it is not a very large stall, but the service is decent
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2
December 20, 2024
Excellent service
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December 29, 2023
Very comfortable,clean, cozy and good fast service
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1
February 27, 2024
The guys are working quickly. Quickly , they intensify during rush hour. Well done!
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1
December 21, 2023
The staff is polite and this is a plus, I have already taken orders several times, everything is fine✨
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3
July 30, 2023
Excellent PVZ, close to home, and always polite staff, nice to come in
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4
March 16, 2024
Convenient location, friendly staff.
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3
February 14, 2024
On Turava Street it is better and of high quality that the repair that the staff
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1
6
August 21, 2024
Very convenient near the house
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July 25, 2024
Friendly staff, I recommend
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1
December 13, 2023
A pretty good pick-up point, but an employee was rude once
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1
July 9, 2023
Very convenient location, friendly staff
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3
December 27, 2023
Courteous staff, quickly issue orders.
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2
November 18, 2023
Valberes works until 21:00 and they have a break, what nonsense
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4
November 2, 2023
Normal pvz)
Clean, neat)
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3
June 12, 2023
Nice staff!
The service is excellent!
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3
January 30, 2024
Quickly and efficiently
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3
January 6, 2024
The paths have not been cleaned.Maintenance standards
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2
2
October 26, 2023
Very convenient location
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2
January 17, 2024
A very convenient pick-up point! Fast service!
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3
January 8, 2024
Fast, high-quality, friendly. I recommend
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3
November 5, 2024
Top
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July 21, 2023
A very good pick-up point.
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4