The pick-up point is conveniently located, therefore it is well loaded, rarely got out of line. But we must pay tribute to the staff, they politely, quickly, and clearly "clear up the congestion."
"Our corporate color is purple! Everything is purple for us!" Quote from Yulia's PVZ employee.
Disgusting attitude towards customers! Endless technical breaks, from the third time I was unable to pick up the order, having stood in line for more than an hour. He accepts his friends without waiting in line, he doesn't care about the rest. For Julia's work, one minus. I DON'T RECOMMEND THIS PICK-UP POINT, at least not while she's working there.
I really like this point of delivery of goods.Everything always arrives on time.There were no problems with the refund.Julia is a very pleasant employee.Always polite and friendly.I am happy with the pick-up point.
Julia's feeling is far from pleasant. As if the refund deprives her of % of income, and is not a consumer's right... regardless of the deadlines! Cerberus, not an order dispenser! I don't believe good reviews, it looks like it's the employees themselves and their relatives. I've asked so many people, I haven't heard anything good!
I restrained myself for a long time so as not to write a bad review in a hurry, but for all the time the item did not give any reason to give a good rating. Employees behave arrogantly, orders are given slowly. There is no goodwill. From now on, I will not carry out deliveries here.
The terrible attitude of the employee. They refused to make a refund because of the queue, which I also defended (the product is returnable, the return period has not expired). Why should I, as a client, waste my time... this is the first time I've come across this and I'm just shocked by the attitude
A female person?! Paula is 45 years old, clings to any protruding thread on her clothes and refuses to return, keep in mind
It got to the point that the seller replied that it was not a marriage, but she still refused to accept it, saying that marriage was a difficult case...
Friendly and courteous staff, fast service and order. I like to order my purchases here. During rush hours, it's probably a little hot and stuffy there, the room itself is not spacious, but due to the fast service everything goes well
Most likely, the problem is not specifically with this item: when ordering white things, any dot / darkening / something that is not perfectly white and immediately refusal to return after fitting. Anyone will miss it. I do not recommend taking anything white, stupidly either you will find it yourself and immediately return it as a marriage or horseradish will be accepted later. The absurdity reaches the point where they say that the marriage is and the supplier rejects the marriage application because he does not see the marriage...
In general, the item is not bad, except for one employee (Julia, blonde dyed) spoils the whole impression of the pick-up point! Without it 5*, with it only 1*.
Employee of the PVZ Yulia Mikhailovna, working on 07/10/24 at Ignatovsky str., 4 Minsk (Republic of Belarus) She withdrew money from the card without my permission, for a "defective" product. He behaves inappropriately.
Constant technical breaks, you come and you can safely see this sign with a random technical break time at any time. Put a normal technical break on a permanent basis so that people know when they can come.
I wanted to pick up the order, the girl did not want to give it back, argued that she had the end of the shift, although she served a couple of people later than the end of the shift, stood in line for 30 minutes, the desire to pick up the order disappeared, the gift for the new year was not given to her family.
Also, the girl finally said that she had a temperature of 38.0, the boss tearfully asked her to go to work and since she should not work today, she should not give me the order
Endless technical breaks
Excellent pick-up point. The acceptance of parcels is processed quickly, unless it is pre-holidays, when there are a lot of parcels. The girls are always friendly.
Excellent pick-up point! The administrators are always friendly and friendly, if necessary and possible, they occupy the child without problems while the fitting is going on, and always help to solve any questions that arise👍🏻Thanks!
Eternal queues, staff often cannot disassemble the goods on time, although the notification came in the morning that the PVZ, and in the evening it turns out sorry we have not yet accepted delivery
It's a great project. The prices are excellent. The quality is excellent. There is a RETURN! The staff is very polite and helpful. There are fitting booths at the pick-up points.
Warranty to the doors of the PVZ. The hose mode is turned on for return and marriage, the support responds through a useless robot, and is extremely disappointed. An easy way to throw money away.
There are three girls working. Dark, blonde and red-haired. Two are adequate and do their job calmly, consult and one redhead is not adequate. Complains to customers about how hard it is to work, stay after work to finish refunds and against this background refuses refunds. I have to go to other points so as not to quarrel with her. Honestly, it would be better if she was fired and took a third adequate one
Polite staff, very cozy and give everything away quickly, as well as a bright hall, comfortable booths, parcels are always given in a mask and this is a big plus.