Hello. I ordered my son two pairs of sneakers. Some were taken away, and others were abandoned. An employee of this pick-up point assured me that the money would be returned to the cards within five working days. A week has passed. There is no money. After calling the bank, it turned out that Wildberries now does not return money to the card, but leaves it on the balance in the personal account. The employee of the pick-up point should have known about this and warned the client. It turned out to be an unpleasant situation.