Wildberries
63 reviews
December 20, 2024
Excellent staff, attentive, find products quickly. But there are always huge queues, this problem has been going on since the summer, or even earlier. Install another laptop, why don't several employees have to process orders from one laptop? If the item is so popular, then maybe managers should make at least a little effort and provide enough equipment?
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4
1
December 21, 2024
I've never left reviews anywhere, but I just couldn't stand it.
There are no questions directly to the service and the staff of the pick-up point, I generally do not understand how it is possible to work quickly in such an atmosphere.
The pick-up point itself is a tiny room, half of which is occupied by two unfortunate fitting rooms, the rest is occupied by goods for delivery and return back to the warehouse.
The goods are everywhere, piled on top of each other, occupying a narrow corridor where people are crowded in anticipation. Poor employees crawl all over the room in search of the right position, and visitors help them with this.
This description is available all year round - it doesn't matter whether it's the peak of the holiday season or an ordinary summer day. Approximately one and a half square meters remain to accommodate visitors, and that is already outside the point - usually it is a corridor at the exit.
And once again, while waiting in a queue of 15 people, I looked at a poster on the wall of this pick-up point asking me to leave feedback without relying on the quality of the product, delivery time, etc.
And then I had a question.
And, actually, what kind of assessment can be given to this misunderstanding, and most importantly for what?
For waiting at least 15 minutes? Or for the fact that, thank God, I fit in the hallway waiting for my turn, and not outside in the rain?
The flow of people is consistently huge, open a second point, or look for more space, take action.
I hope the staff will not suffer from this review, a question for the owner of the point.
1 star just for the fact that this item is there.
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3
April 5
The staff is quite polite, there are queues. An ordinary, average pick-up point, not to praise, not to scold. But of course the five-star place is not worthy because there is not enough space
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1
May 19
Very convenient location. The main queues start after 17. The staff tries to work quickly and politely.
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1
May 26
I am always happy to come to this pick-up point, especially if the employee Yulianna is working)Everything is always fast and clear)
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December 26, 2024
I've never written such bad reviews, but I'm getting impatient. You can switch employees! Only one woman of 30+ years old works normally, she is the most beautiful. The rest work very slowly, especially the girls with strabismus and the red-haired one. They constantly lose goods and search for them for a very long time, it even happens that they do not find them and people have to abandon the remaining goods, because they themselves are losing patience. There was a moment when my 2 things were searched for 5-10 minutes.
There are constant long queues that end right on the street.
I even often encounter long queues for rejections of goods, there is no place for this in the World Bank itself.
And so it is, all the time. In general, I do not recommend this place. It is better to order on another website.
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1
1
October 16, 2024
The employee gave my product to another person, he did not check it and left, they wrote off the money from me. They asked me to wait until he returns it. I left a complaint. After the person returned the product, they called. When I came to pick up the goods, we ran into the fact that I left a complaint, because they are fined 100 rubles, and they monitor their rating. And in general, I had to keep a close eye on my product (which was given to the person standing in front of me).
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2
May 5, 2024
The point is small in area. Two booths for fitting. There are a lot of people, but the staff works quickly. They are always friendly and polite. It's a pleasure to visit.
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3
December 8, 2024
There are always queues. At any time and on any day, there is a queue before the ozone. There is very little place not to turn around
Order to another point
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2
1
May 17, 2024
A good pick-up point! Very polite staff, despite the fact that there are usually quite a lot of customers in the queue, which indicates the popularity of the item! Unfortunately, it happens that this PVZ is overloaded with goods and you have to order from a nearby one!
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3
October 8, 2024
The pick-up point is small, there are a lot of people, BUT the staff copes well and quickly, respect.
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4
June 27, 2024
Everything is very good, the service is excellent, they are sympathetic, if necessary, they will explain. There would be more such service and appeals to people.
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2
April 9
Juliana's specialist is super! The rest of the staff was given a hike in the load
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June 16, 2024
Today (16.06) a very uncompressed and slow girl is working. At 10 a.m., I gathered a queue because I can't find the goods (not only mine). Please return those friendly and fast girls
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1
1
April 6
Excellent service, pleasant staff.
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April 17, 2024
A great place, the woman is very friendly and polite. It's very nice to come into her shift. Maybe I'll find out the First and Last Name a little later.
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May 26, 2023
A small PVZ point with two fitting rooms, a coffee shop is located inside, you can pass the time while you are sitting in line. The staff is polite, calls the location, readily answers questions. There is a bus stop nearby and 500 meters from the metro station Kovalskaya Sloboda.
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3
February 15, 2024
A good pick-up point, there are no long queues (or I have never been there) the girls at the pick-up are very friendly, always clean.
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1
1
April 25
Hello!! Today I came to receive the goods on 04/24 .25 at 14:45 .. and found out that they have lunch until 15:00...although the operating mode is not specified... and they didn't let me in, it was a shame..I just wasted my time..
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1
April 17, 2024
Friendly staff and no long queues. The pick-up point itself is small. Parcels arrive there in one piece and very quickly. There's nothing to complain about :)
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2
April 12, 2024
Of course , there is not enough space . This is especially felt when you need to measure something. But the service is polite and fast
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1
July 11, 2024
Pleasant and prompt girls work, everything is always clear and organized 👍🏻
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2
February 14, 2024
Convenient location. Friendly and pretty girls work. Only at the exit the steps are sooo slippery because of the tiles.
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1
May 2
Cool, employees, Cool.Bye
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1
July 19, 2023
the location is convenient (for me), the staff work very quickly, there are no strong queues. I like everything so far.
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3
January 7
Always polite staff
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May 21
Normal, but sometimes there's a queue
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June 21, 2024
I really like it, friendly service, thank you
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1
May 16
The best WB in the area!
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July 12, 2024
Convenient location. Polite staff.
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April 15, 2024
A good network center.
Friendly staff.
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2
August 19, 2023
An unremarkable pick-up point) The fitting rooms are sometimes not tidy: there may be debris on the floor.
But, polite staff, thank them for their work.
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1
April 22
Top, it's fast
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December 17, 2023
Convenient location, pleasant and qualified consultants!
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December 27, 2024
The service is good
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July 9, 2023
I really like it. Not far from home. They are always friendly. Well done! Thank you very much!
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3
November 28, 2023
Excellent pick-up point, nice staff and parcels are always whole from there I take
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3
May 6, 2024
In general, everything is fine, only the queue to the fitting room and to the unpacking table
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2
February 11, 2024
The employees are super, I hope they are stimulated by a good PO or at least by bonuses
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3
August 3, 2024
That's where I go. The staff is good
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May 2
Queues
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April 25, 2024
A very good employee, Julianna ❤
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1
July 19, 2022
Always with a smile, calmly and attentively, I am especially glad that I am with ozone
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3
May 20, 2024
Super duper! 5 points👍
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3
August 24, 2023
A very nice point. Polite employees❤️
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2
October 10, 2023
A good pick-up point. Everything is fast
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February 4, 2024
The usual wildberries pick-up point.
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November 26, 2023
Polite beautiful employees
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2
August 21, 2024
A lively place!
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1
October 18, 2023
Very friendly compassion
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2