08.11.24 in the interval from 14:30 to 15:00 I came to pick up shaving foam. When opening the shipping package UNDER the camera, it turned out that the foam was broken. I asked to issue a refund for marriage, because it is clear that the goods were damaged during transportation. The employee refused to do this, saying that the factory packaging was violated.
I very much doubt the competence of the PVZ operators. At least, they don't talk to customers in raised tones. A preventive conversation with the staff at this point is definitely necessary)))
Very rude service
I will go to another health center
I think if the maintenance staff continues to behave like this , then we can close the PVZ.
I had to cancel the purchase for a round sum
Who only bears losses for logistics
And my question is, why are scissors and utility knives in the public domain (sharp objects in plain sight ), who knows what's in people's heads?!
I wanted to pick up one of the 4 items, but the employee of the PVZ refused to accept another one and returned it to me. I immediately said that I didn't have the money to pay for two items. To which she immediately wrote off the money for two items and said "it's not my problem," and I didn't even have time to return the second one, which I wanted to pick up.