Well B
88 reviews
February 12
Such a high rating is confusing, my assessment of the aquazone is 1.5 points relative to the cost. There are many places much better and cheaper. The only plus is that there are few people during the day (about 5 people were in the pool) and, in principle, a nice view, BUT the space itself is small, the pool is small, the changing rooms are small, the shared toilet is already behind the pool, and not in the changing rooms, you can't warm up in the Jacuzzi, it's the same temperature as the pool, what's the point of it if It's cold out there. They give 15 minutes to change clothes, but this is too short for winter time, it takes longer to dry your hair, especially for girls, and you are naturally fined for being late. I absolutely do not understand this cost.
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2
February 1
A good center. I go to the gym. There are all the necessary simulators. Clean, which is not a little important. The running tracks are good. Everything is quite modern. There is drinking water, I take a water bottle only)) the staff is friendly.
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March 21
Overall, it's a good place, a huge plus is the small number of people in the pool.
as a significant disadvantage, the work of the administrators can be highlighted)
on the first visit, the girl did not offer to conduct an excursion, did not familiarize herself with the rules of work, and also did not warn that 1.15 of the time is allocated for visiting the aqua zone and an additional fee is charged after it expires. It is necessary to warn new clients about the effect of these rules before visiting, and not after
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December 21, 2024
Gym review only
The gym is NOT WORTH your money, the room is very small, there is no large number of basic simulators, if more than 5 people are working at the same time, you will not normally do your workout in 1.5 hours, if you don't just smell the dumbbells and take a picture
And looking at the training sessions from the outside, it seems that there is really only one normal coach in the entire gym (but this is a purely subjective opinion from the outside), unfortunately I do not know his last name, the rest of them are engaged in physical therapy with their wards, apparently, many coaches, according to observations, do not even tell their wards what ethics is in the hall
The situation: there is an unassembled simulator, there is no one nearby, the loud question of whether someone is engaged in deathly silence, and as soon as you start to disassemble someone else's weight and put your own, a person with a trainer climbs out from somewhere and you are kicked out, and no one knows about working together on the same simulator or That's how they treat those who haven't bought a workout with a trainer.
I've never seen a trainer on duty all the time, which means that if you're a beginner or just saw the right simulator, but not the company you used to work with, and the question arises how to work on it so as not to break it (let alone injure yourself), no one will do anything for you. it will prompt you
You will learn about the price increase only immediately at the checkout, when you are already asked to pay at the terminal, the price tag, which, by the way, has become very close to the price of "adrenaline", and the service is below the baseboard.
If you read the reviews below, no one has solved the problem with shoe covers so far, with security and time, too, it's just annoying, 15 minutes before closing, the guard comes and starts kicking me out, to phrases that I will have time to finish the approach and leave the reaction is 0, he goes turns everything off and stands as a supervisor over the soul, and then also right under the door of the locker room he guards - this situation is permanent, periodically in the evening since the summer of this year I have been in this hall when there was no opportunity to drop into another one.
Of all the staff, there are no complaints only about the cleaners - wonderful women, they are the only ones who take care of your safety, at least on wet steps.
The more I walk, the less I want to be there.
If possible, it is better to choose another room.
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2
February 23
Review of the Detox program (scrub + massage and aqua zone 1h)
1. We did not apply a discount on the first visit until I asked a question myself, we did not specify anything ourselves, we immediately reset the way to the ERIP for the full amount.
2. We confirmed the recording, we confuse the call the day before the visit, everything is ok, on the day of the visit at 7 a.m. a message arrives in Viber, again with a request to confirm the recording, and it is clear that it is written by the staff, not the robot, but at 7 a.m. how is it at all? Is it okay? We woke you up, thank you!
3. At 12 o'clock they write again, asking to be postponed half an hour earlier.
4. We arrive at the appointed time, taking into account two confirmations, questions about payment begin, I had to look for a screenshot of the payment in the correspondence to prove to the administrator that we were paying for the CIRCUS! It's a lot of unnecessary actions, confirming the record 2 times, but not seeing if it's paid and taking up the client's time, it's cool! Service ...
5. During the recording, it was announced that a towel would be given out, but alas and ah, it's better to take it with you.
6. There is no drinking water!
7. There is no toilet paper! The condition of the bathrooms leaves much to be desired
8. The water in the Jacuzzi is cold!!!
9. Massage therapist it was the best of the whole complex, the rest is not worth it, from the aqua zone in the hotel Belarus, the impression is 100 times better than from this place!
The locker rooms are terrible, small, in general, the level and service are at the bottom, I do not recommend it, we will not go on our own anymore
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1
February 10
The receptionist is not very enthusiastic about the work, as if we are to blame for coming to pay the money. Well, different things happen in life, they happen. By the place itself: we went to the aqua zone with baths. We were told that they have disposable slippers, they left their own in another city. We arrived, and we were given foam rubber-like flip-flops that slipped terribly on wet (it would have been more logical to just let go barefoot).. The locker rooms are small, with terribly wet tile floors - one wrong move and the brains will end up on the tile. At least put a rubber mat so that it doesn't get too much..
At first there were few people in the aquazone itself, but in the end there were a lot of different people. In general, there is enough space, but when a lot of people come, it is uncomfortable.
The overall impression is 3/5, the actual rating is the same
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1
March 2
We were with my daughter today, a good place to relax. There are few people, most likely because of the cost. Clean, for sauna lovers- that's what you need. The visit time is 60 minutes + 15 minutes for a shower, hair drying.
P.S. Even having paid Parking would significantly reduce the time to find a free parking space.
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March 16
The institution leaves much to be desired, from the work of receptionists to the provision of services. I would like to pay special attention to the purchase of certificates from this organization. Information is provided sparsely. Customers who purchase the certificate are not warned that 8 visits to the gym is equivalent to a monthly subscription. They do not warn about the possibility of extending / freezing. At the moment of the implementation of the requests paid for by the certificate, they cannot provide the prescribed service: there are no specialists. The certificate is immediately withdrawn upon delivery, leaving no information to the client about the remaining funds. They don't store such information in the database either. I do not recommend it!
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October 19, 2024
Very average. The hall is small, the drawers in the locker room open with random keys (you were given 10, and 10 is already occupied and you open 7... Or any other). The music in the hall is a separate finish. Incessant des cors or something similar, after 15 minutes, your head just starts to hurt
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January 18
A good place, with a small swimming pool for water aerobics , there are small baths and a Jacuzzi, beautiful, cozy 👍
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November 22, 2024
I don't know where this rating of the center comes from. I have been going to this center for the second month, classes are canceled all the time, the administrators do not warn about the cancellation. The shower room is in a dead condition. The opinion was formed at the beginning of training, but I bought a subscription for another month, gave a second chance..... And when I came to Pilates today, they tell me that it was canceled, so this is a review. It's a pity, but we'll say goodbye.
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1
March 2
The staff is responsive, but not everything, the interior is tasteful, the room is clean enough, although winter is outside. The waiting time for the service did not exceed 15 minutes.
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May 3, 2024
Very cozy!) Pleasant atmosphere, warm water in the Jacuzzi, cooler in the pool. The guns are gentle. Someone comes to swim, someone to relax, or you can combine one with the other! I want to spend a little more time.
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August 15, 2024
I do not know why people give 5 points, apparently they did not go to the gym and were not in the closets.
I am writing only about the hall, the staff and the attitude towards customers on the 2nd floor.
The hall is terribly small, uncomfortable, narrow aisles, more than 5 people, and, in general, you will not study freely. Next is the wardrobe. I do not know how it is in women's, but in men's, there is a good old army rule to get dressed in 40 seconds, because, after about that time, you will start sweating again. The room is small, without any ventilation, 1 window, and that is always closed.Some of the girls at the reception are so incompetent that they just can't look up from the phone when customers leave and leave a pass. Security guard Anatoly (name judging by the comments below) this is just the height of cynicism, incompetence and other bad words. I have been in many halls, but that 10-15 minutes before the official closing they would come and brazenly expel me, arguing that "at 22.00 the room needs to be secured" is the finish line. In other halls, administrators even stayed for a few seconds after closing, if you don't have time, but here... Just make the official opening time until 21.45 and don't knock people's heads off. In general, I do not recommend it as a gym. Maybe the pool and other services are normal...
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8
March 8
It was a good rest, but the receptionist did not warn about the exit time. As a result, the fees after the visit were counted as additional paid time. They do not issue checks or explain the rules of the visit. I would like to know this information in advance or see it in hard copy at the reception.
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January 16
Dear club management, I ask you to review the validity period of your season tickets. The validity period is currently 1 month. Due to the fact that classes are repeatedly canceled, in the last week or two you need to go to the club almost every day, unfortunately people are working and not everyone has this opportunity!
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February 10, 2024
The hall itself is good. New exercise equipment, but there is little room for classes on the mat (personally, I need a mirror and a free place). The pool is also standard, and when the sauna is open, everything is fine.
The disadvantages are the employees. The service is not very good. Especially the guard Anatoly is the height of rudeness. The administrators didn't even bother to conduct a tour, although it was my first time in the hall. At the request, they simply told us in words what and where it is. And after a few visits, a married couple with a boy and a girl came into the women's locker room. I think the administrator could have helped to avoid this incident. And there were a lot of such nuances. I left the full list in the book of comments and suggestions.
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4
1
January 31
There were two attempts to get into water aerobics, but thanks to the administration, they never got there. The first time, they didn't even warn about the cancellation. The second time, just before class, we decided to clean the pool (((. Again, the class was canceled!!! Great job!!!
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January 2
The aqua zone is good, everything is beautiful, the staff is adequate, you can have a good rest
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October 30, 2023
We visited the aquazone several times, the room, the water, everything is cool, but there is one fat BUT. Basically, in all pools, they give extra time after leaving the aquazone to change clothes (girls also need to dry their hair), but not here. Well, that's how the management decided that in an hour you should have time to undress, take a shower, swim, take a shower and dry off. Okay, in the summer I scored on drying my hair and ran out into the street with wet ones, WHICH is completely UNSAFE in the cold season. To dry more or less your hair (attention! With my powerful hair dryer) , I need 15 minutes . In total, pay 17 rubles, and weekends with baths 36 rubles to swim for 30-35 minutes? Nonsense. If the management reviews its policy of visiting the aquazone, then it's worth going there, and if not, then it's a pity and you'll have to look for another pool.
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7
February 22, 2024
A pleasant place. It's cozy here, I'd say. The exercise equipment is in good condition. I haven't checked the pool yet (they said I needed help). There is a wardrobe for outerwear, which is a big plus in winter. The interior is good.
The gym itself is a little cramped, unfortunately. Fitting rooms too.
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September 15, 2024
Great location, the pool is small but very cozy... There are practically no people in the pool during the day... I go there all the time and advise everyone
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November 25, 2023
Let's start in order) the first minus of the gym is shoe covers, the thinnest and smallest of all that could probably be bought... I have 46 shoe size, they somehow put on sneakers and sneakers (at the same time they were torn by 5 pieces), but they did not put on winter shoes, the first time there was no security guard at the workplace on 11/23/2023 at about 17.30, I went without shoe covers and, in fact, without problems :) ; problem number two - the light in the locker room, the motion sensors work every other time, the light is constantly turned off and you have to wave your hands to turn on the light; the third problem is the lockers, they almost don't work together with the keys, some gym visitors lock other lockers with their keys... Because of this, I had to run up and down 5 times ; I faced the fourth problem on 11/23/2023 at 17.40-18.00, the lights in the entire gym completely turned off... The fifth problem is with the customer access system; the sixth problem is the staff... The coach in the gym said that the gym is open until 21.45 , although it was not mentioned anywhere , I would have had time to leave the gym before 22.00 , leaving the gym at 21.55 , 11/23/2023 my subscription ended... On 11/25/2023 I went to the gym , this time the guard was on the spot ... I approached the administrator to extend the subscription ( which costs 130 rubles . Which is more expensive than in many gyms ( if not all ) ) , a guard came up to me and asked me to put on shoe covers , to my explanations that shoe covers did not fit, the guard replied that : " We don't let anyone in without shoe covers , " and even asked me to leave the administration territory, saying that I had to change near the exit where it 's cold and only in this case I can go to the gym ... the manager was not in place , the receptionist refused to give his number ... (my subscription was at the reception, and I held the money in my hands, but I was still asked to leave the room).
Summing up all the problems of this gym , I DO NOT RECOMMEND GOING TO THIS GYM ... And I really want to talk it over with the manager ( if you answer , I will be happy to approach your gym).
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10
September 10, 2024
A good gym, cleanliness is observed, the equipment is in good condition, pleasant trainers, excellent massage masters
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December 20, 2024
So glad I found you! The pool with sauna is just great! Prosperity to you)
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December 25, 2023
A good sink, convenient, a lot of places for washing, the green light is on if it is free, which is convenient, you can see which one is free. Out of the unusual pink foam, it was a surprise for me! Good car wash, cash and card payment!
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4
July 24, 2023
Excellent gym, friendly staff, a wide variety of exercise equipment. The pool is very comfortable and clean, there is a Jacuzzi. The fitness room is large. Excellent trainers who help in training.
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2
2
December 10, 2024
It's hard to sign up for group training, more than 30 people, there's not enough equipment for everyone.
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February 19, 2022
I've been meaning to write a review about this wonderful Well b Fitness and Spa center for a long time. I regularly visit the aqua zone with a swimming pool, cannons and a gorgeous Jacuzzi. All the equipment is new, everything is clean, there are few people. The Jacuzzi is great!!! The receptionist girls are always polite. I especially want to mention and thank Natalia Osipenko for being just a wonderful, polite person with a kind heart. Not an indifferent person, responsive. There are few of them now... I am happy to come to you again and again, and when I see Natalia, my mood gets better!!!
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3
July 6, 2023
I do not recommend visiting, the gym area is very small, and the price per visit is above average. The big drawback is the lack of a gravitron, as well as the lack of spa support, although the institution presents itself as a spa and fitness.
All spa treatments must be booked in advance, as the staff come to the appointment and are not there permanently.
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3
1
February 28, 2024
It's okay, but...When the doors from the spa area are opened, the women's showers are open for viewing.
You can wash yourself only by looking at the door and if it opens immediately you hide ...
Maybe you need to put a screen?
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1
April 3, 2024
I was at a spa procedure, of course I would like to spend this time in silence, but the masseur obviously loves to talk.I think it's obvious that when a client comes for a relaxation procedure, he wants to relax, not answer questions.In general, it did not work out to relax.
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1
December 1, 2024
I will print the only plus - sometimes it is possible to get into the aquazone when there are no more than 7 people there
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1
January 7, 2024
Great. I love the swimming pool and baths here. It's always clean. Few people. The atmosphere of relaxation. I visit regularly)
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July 16, 2022
I really like the aquazone. We go there all the time. Everything is working, clean, at a good European level, a chlorine-free pool, pleasant calm music, polite staff. Yesterday I noticed that even at the entrance to the complex in the "vestibule", where you put on shoe covers, there is a very pleasant smell of fragrances, which creates a very pleasant impression and indicates that the complex is well looked after. The price for such quality is quite acceptable, even very much. Thanks to the well B team!
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1
March 13, 2023
Great gym, I go here to coach Anton. It is always fresh, clean, and comfortable.
The staff is polite, the girls at the reception are always smiling, and you immediately want to study.
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October 1, 2024
A great place to spend your leisure time
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1
August 15, 2024
The hall is under the house. Carefully. It's not crowded. Everything you need is there.
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December 1, 2024
Polite staff. Cozy interior.
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January 25
We visited for the first time, pleasant impressions both from the administrator and from the lesson. Nice place, I want more.
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December 14, 2022
I tried to sign up for the center via Instagram. I had to pull all the information through the manager, I clarified how much the cost of one lesson and how much of the certificate, where they immediately corrected me that it was not a certificate, but a subscription. Thanks, but I still haven't received an answer.
I eventually signed up through the website, there was a not very friendly girl at the reception, who quickly punched me in, tried to explain something, but dropped the case because another girl came, so I had to ask clarifying questions along the way.
I went to fitness yoga, I was waiting for a coach, initially it was not clear who the coach was, because the woman came in, greeted me and did not even introduce herself. It was the first time I was not alone in class, there was another girl and I had to clarify the name of the coach and what we would do today, etc.
It was wet in the locker room and there were no water cups, that is, there are taps, but there are no glasses, well, of course. The studio floors were covered in someone's hair and dirt
When leaving the center, the manager was no longer there, there was only a guard, which was also not very comfortable.
In general, there was no feeling that anyone was interested in you staying and leaving money in this center, they don't sell you, you have to spend a lot of energy yourself to find out and clarify everything and then figure out how to get out. I come and hope to feel confident in a new place, but the feeling is that I asked for it and there was nothing to come
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1
February 16
Crash barriers. He came out a second later, pay a lot of money.
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October 18, 2023
Well , finally
I couldn 't find the time to write thanks for the time that was spent , 1 month ago
Wonderful sauna, swimming pool, atmosphere.And the music that was matched to our (there were several of us) age🤗, babble
Unfortunately, I can't write comments, but sooooo sooooo I want to express my gratitude.
And good prosperity to you
Thank you so much for a wonderful evening spent on Saturday.
I will definitely come back
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April 2, 2023
It is almost never crowded in the pool and gym. Everything is clean and compact. Prices are above average, and the service is periodically lame (even messages about the end of the subscription have stopped coming)
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4
October 21, 2024
Basques with baths are expensive in one hour
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September 22, 2024
I am systematically faced with the fact that they do not pick up the phone and do not even call back)
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August 21, 2022
If you isolate the maintenance staff such as security and cleaning from customers, it will be much more pleasant. It is clear that the concept of karegoria plus claims, and a couple of untrained people who do not understand what is possible and what is not, create a negative emotional environment.
There is also no hot water, it would be possible to reduce the fee for this time.
I DO NOT ADVISE it, for such money it is not the right level of service.
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4
June 13, 2024
Everything is great, except that they closed the record for piloting, because the aunts grumbled about the number of people. It seems that we need to look for opportunities to add new time, and not lose customers, but it's up to you :)
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February 27, 2023
A strange system with slippers. Back to the campaign, it was necessary to go out into the lobby in wet sneakers, as in the 2000s. It's cold in the Jacuzzi, there's no time to change clothes separately. A small wardrobe. A small parking lot occupied by the residents of the house.
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3
1
July 2, 2020
We visited the aquazone club with the whole family. We really liked it, everything is new, perfect cleanliness. The pool with hydro guns is super, my husband especially liked these guns for back massage. Me and my son - a big Jacuzzi)) Excellent sauna and hammam, in which the first-grader's son liked to water the seating area from the shower)) everything is thought out to the smallest detail. And the realization that the water in the pool is constantly filtered and disinfected by lamps - now it's really super! I recommend the aquazone in Well-B to everyone as a wonderful recreation space, including families with children! We were glad to discover this place, I recommend it!
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