04. 10.2024 visited the optics and was very pleased. The doctor is experienced in her work, checked her eyesight qualitatively, examined the eyes on the device.
And I was especially pleased with the service, attentive, friendly sales consultant Natalia . A responsive, sensitive, kind, very pleasant woman! And he will consult you in full. I can't put contact lenses in my eyes by myself, so Natalia called others herself. I went to the optician and arranged for the doctor to put on my lenses . And Natalia did it selflessly, taking the initiative herself. There are very few people like Natalia who are responsive and sensitive.. I haven't met him personally. God grant you health and happiness, Natalia! Thank you very much for your sensitivity, attention and help!
I liked everything very much and the service and the price of the glasses were picked up quickly, and what was also surprising was that the glasses were ready after 1 day! It's very fast because I've had to wait for glasses for 2 weeks, I definitely recommend it!
There is a pediatric ophthalmologist who checked the child's eyesight well and recommended that more doctors go through to check further vision, after that they picked up glasses
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Лиза Красантович
Level 4 Local Expert
October 21, 2024
I was delighted with the level of service in optics!
21.10 I broke the lenses in my glasses and needed to change them urgently.
I called various opticians to find the one where they will make glasses as quickly as possible, because I work at a computer and live 60 km from Minsk.
There were no suitable conditions anywhere, because
1. I have astigmatism, and such lenses have been made for several weeks
2. there are few places where a doctor works
We were lucky enough to stumble upon Wdl. I called there and at the moment of the call I was struck by the quality of the work. The girl listened to me very politely and patiently, answered all my questions, guided me on the timing and cost. I even called back several times to re-record, and the administrator did not get angry, as is usually the case, but was very understanding of the situation and helped me find a comfortable recording time.
The work of a doctor is also at the highest level! She examined me completely and picked up the lenses, which turned out to be much more comfortable than the previous ones. The doctor also consulted on other issues that were not directly related to my initial request. She worked with me for 30 minutes, when it usually took me 10-15 minutes to visit an ophthalmologist.
Fortunately for me, the lenses were made in just an hour and a half on the same day!
As for the cost: very comfortable prices that are not affordable.
I am very impressed with the quality of service and services, as well as the approach to customers.
Unfortunately, there are few such companies in our world, but I was lucky to come across conscientious people.
Thank you very much, I am sure I will contact you more than once!
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Ира
Level 4 Local Expert
December 29, 2024
There is no customer orientation: consultants communicate with each other without greeting the visitor and did not even turn around. There is no interest in providing the service. The glasses are located behind a horizontal glass display case, on which the light flashes and nothing is visible.
An ophthalmologist works almost every day, it is possible to order almost any lenses and they will be brought to the optics nearest to you, very convenient
A very polite, qualified doctor. I checked all possible eye parameters, conducted all kinds of tests. The seller is also polite, advised a good frame. The service level of this optics network is at an altitude. I will advise my family and friends.
Excellent optics and staff!
The choice is not luxurious, but worthy. Many thanks to the ophthalmologist! Everything was checked, picked up exactly, made in a couple of days and even said that if the landing does not suit or there is some discomfort on the ears, then the master will fix everything.
I liked everything very much. The doctor carefully examined, consulted, and gave advice. The seller offered all the options for frames, patiently and kindly helped in the selection. I will continue to go to this optics)
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Наталья
Level 5 Local Expert
February 23, 2024
We visited the five nearest opticians in the area, but only this one managed to choose a frame. In the evening, we ordered glasses, and the next day we were ready.
Wonderful optics!!!!The professional doctor explained everything carefully and told me. They picked up glasses and lenses, told about their care. Thank you so much for such good service. I will continue to contact you.
Just a new one
Wonderful optics! My son and I have been with them for two years now and are very happy.
M. S. Ostroukh is generally delighted with the ophthalmologist! A sensitive, attentive specialist who is not indifferent to his work. Thanks!
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VY
Level 8 Local Expert
January 6, 2022
As it turned out, finding a normal optics that inspires confidence is still a task, despite the many options on almost every corner. Guided by reviews and a convenient location for myself, I chose this store.
Positive:
+ a good selection of frames (at least for women) - both cheap for 20-30 rubles, and more expensive,
+ pleasant and patient consultants who advise if you ask, but do not impose an opinion,
+ prices are not from the seller's head, but written on each frame,
+ fast production time - if necessary, they can be done urgently in an hour or two, if not, within a couple of days, at least if some special lenses are not needed,
+ a good selection of eyeglass cases.
Cons:
- the room is small and narrow: if someone is already choosing glasses, it is quite difficult to miss each other,
- I would like the checkout process to be faster.
WDL optics is wonderful, doctor 's advice and polite sales consultants , reasonable prices for optics , manufacture of glasses in the shortest possible time , Thank you for being there .
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Anonymous review
June 10, 2020
A wonderful salon!!! Everything is fine with them! And an ophthalmologist, and sales consultants, and prices!!! I visited many optics salons both for the child and for myself, and this one turned out to be the best!!! Thank you all very much for your professionalism, the ability to prompt (while not imposing anything of your own), for a conscientious approach to work!!!
I was at the reception on 04/19/2022 for the selection of points. I didn't wear glasses before. They picked it up, explained it, and consulted it. The doctor is wonderful. Thanks again.
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Павел Алешкевич
Level 11 Local Expert
December 8, 2022
A good eyewear store. A large selection of frames at an affordable price. I recommend it, this is not the first time I have addressed them. The work is carried out in a timely manner.
We came for a doctor's examination, then for the initial selection of lenses (selection, training, about 40 minutes). The daughter is very happy, the lenses fit, she doesn't even feel them. Thank you very much!
I called the call center on 08/25 to make an appointment for the selection of contact lenses. The specialist is a rare rude woman who does not respect potential customers. Ew and just ew! As a result, I couldn't stand her neglect and hung up on her! Thank you for your help and customer focus! I turned to another optician!
An excellent ophthalmologist. I have not received such detailed advice and recommendations even from Optimede. A lot of things have become clear about your eyesight. Thank you for your work and concern!
We were served politely and quickly, the ophthalmologist gave me a lot of advice about my problematic vision. The glasses were made in a day. I am happy with everything, I will definitely come again!
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Anonymous review
May 25, 2020
The ophthalmologist conducted a very professional examination, picked up the lenses, and was very friendly. The receptionist girl tried to pick up the frame. The glasses are ready within a few days. I recommend this optics to visit:)
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Lydia M.
Level 6 Local Expert
August 31, 2020
I made an appointment with an ophthalmologist to get a prescription for glasses and lenses. I have never seen such a thorough check in optics, even of this network. The girl checked the glasses in the glasses that I had before, and then at a calm pace began to determine my vision. The attitude was very friendly. Only positive impressions remained from the optics.
A small disadvantage is that the promotion for free vision check when buying glasses / lenses is like 2 promotions: for example, when checking vision for lenses and glasses, you need to buy both lenses and glasses, otherwise the promotion does not apply to what you do not buy. I may have read the terms of the promotion inattentively, but this moment was nowhere noticeable
Great salon! I had a free examination with an ophthalmologist - professionalism and customer orientation, as in a private clinic! He is also a very pleasant and competent salesman.
I recently bought glasses for a child.They did not choose it for a long time, because the sales consultants offered this model, described in detail its advantages over other goods.The glasses are very good, the glass does not break, the frame does not break, they are easy to use and, in general, my son really likes them.Thanks to the sellers for choosing!Everything is fine and have a nice shopping!!!