Waldorf Astoria Dubai Palm Jumeirah
79 reviews
November 27, 2024
There was a perfect sea so clean!The food was great too
2
March 9
Perfect service, exquisite interior, spacious and clean rooms
1
October 20, 2021
Currently, we rest at the wonderful hotel Waldorf Astoria Dubai Palm JUMEIRAH in room 379. I want to note the excellent work of the entire hotel team. I would like to express my special gratitude to Nurbek, Chef Uzon, Aigirim and Enech.
3
January 17, 2024
Extraordinary comfort and service 👍🏻😎
3
December 26, 2024
We had a rest in November. Fine. The restaurant is top notch. The rooms are cleaned at a fast pace, on the fly. They respond to requests. The rooms and the hotel are great. Territory, beach, sea class.They are polite at the reception, there are Russian speakers, but they will not miss their chance. They don't breed like that in Turkey.You need to be careful when calculating. I enjoyed my vacation. He justifies his stars.
See original · Русский
2
May 10, 2024
A wonderful hotel where you want to return! Friendly staff, a compliment in the room. Excellent cleaning, there are all necessary accessories in the bathroom. Luxurious themed various dinners, the restaurant staff always greets and kindly accompanies and offers a table with a good view. Several pools. We got to the Catholic Christmas, it was quite interesting and fun, a buffet, champagne and an evening program.
We visited this hotel three times and were very satisfied. This time we took a large suite room with the opportunity to use the services of the club lounge with drinks and light snacks. The staff is friendly and always ready to help with any issues. Alina helped us a lot, who meets and registers tourists at the reception. She is ready to tell you a lot about the issues of interest
See original · Русский
2
December 5, 2024
Very beautiful places, mild climate, the Arabian Sea - for all 9 days of my stay, I did not see a single jellyfish, well-equipped beaches, polite service, which surprised me most of all - the birds do not shit anywhere, it seems that they are all well-mannered.The water temperature does not drop below + 25 all year round.There are a lot of interesting and informative things for vacationers of any age.
See original · Русский
December 3, 2024
Great hotel. The rooms are spacious, overlooking the sea and the road in front of it, respectively, you can't sleep with an open balcony - it's noisy. A large private beach with sun beds, two swimming pools. During the day, chilled towels are distributed to those who are on the sun beds. Several restaurants. The hotel is located away from everything. You can't go anywhere but the embankment. Shampoos and gels in large bottles, hair dryer, ironing board and iron are available in the room. WiFi, water, coffee, tea as usual. The breakfast is good.
See original · Русский
2
June 17, 2024
A wonderful hotel for families with adult children (British and German contingent). Very tasty and varied food. Be sure to visit the Saturday brunch with oysters and lobsters!!! We booked a two-room room with a view of the sea and the Pearl Club (it's worth it, very good alcoholic drinks are served, and sweets are generally a separate story) my children (10 and 13 years old) and I were delighted. I would like to draw your attention to the fact that all the staff speaks only English, so brunch and the shuttle to Dubai can be skipped, they say, only because of ignorance of the language ☹️
See original · Русский
3
March 10, 2024
Cozy, clean, friendly staff. The location sets you up for a rest. Quietly, calmly. We came on vacation at the end of February. Like it. Cleaning 1-2 times a day, water, tea and coffee (capsule coffee machine) are constantly replenished, fruits were brought twice as a compliment. On his birthday, they decorated the room with balloons, postcards, and treated him to a cake. Water in the heated outdoor pool. One of the disadvantages is that the rules are constantly changing (you need to be careful and ask). For example: our accommodation included breakfast, lunch and dinner, upon check-in we were shown a cafe where all this is free every day. Later, "except" suddenly began to appear: except for the day when there is a wedding in this cafe, except for the hour when conference participants are in this cafe, etc. In these cases, we were sent to where it is paid.
See original · Русский
3
January 9
I'm currently staying at this hotel. Overall, the hotel is good. Food, service, beach at 5.
What didn't you like:
Expired goods are sold in local boutiques. We bought an after-sun cream, we didn't look at the release date. We came to the room, opened the package, applied it to the body and began to study the description and instructions. We were surprised by the release date, 2019. The product is already 6 years old. And this is in a five-star hotel, in one of the most expensive resorts in the world. They asked to exchange for a more recent product, but were categorically refused. They say everything is fine, no one complained. I asked the hotel representatives to help me figure out the situation, to which I received a negative response. It turns out their tenants have nothing to do with them. And they don't care about the hotel's image.
In general, I left them the cream as a keepsake and $35 too. So draw your own conclusions. Don't repeat our mistakes.
See original · Русский
2
May 5, 2024
The hotel is very pleasant, the territory is small, everything is compact, but everything is well maintained. A private beach with a gentle approach, which is convenient for families with children. The food is very tasty and varied. However, if you don't book three meals a day, be prepared to spend about $150 on one lunch/dinner per person. If you take a taxi and go to lunch in the city, then it's a round trip plus a meal, then that's what it comes out. There are no affordable cafes nearby. The hotel is focused on the "plus" level.
See original · Русский
2
September 8, 2024
The hotel overlooks the palm tree and the bay) The service is above all praise) Attentive friendly staff The suite is spacious modern with excellent design Preferred relaxing by the pool) Drinks and cooling towels were brought on time)
See original · Русский
3
1
November 15, 2024
A wonderful hotel, well-trained and friendly staff, a good beach and entrance to the water, excellent interior and exterior, delicious restaurants.
Actually, the Waldorf Astoria says it all.
See original · Русский
1
August 25, 2024
Have a quiet rest, lie in the sun. There is no animation, the service is excellent, the food is delicious. I didn't like the sea inside the palm tree, a lot of crabs, a lot of algae. In summer, the sea was not needed, a cool pool was needed. The pool is cooled. The beach itself is beautiful, with white sand and a panorama.
See original · Русский
2
February 6, 2024
A super hotel. Everything is very high-level. The rooms are huge, the renovation is excellent. The staff is very friendly and do everything for the convenience of the guests. The pool is good, there are always plenty of free sunbeds. The beach is quite decent, but for some reason inside the palm tree. The food is good, even coffee is made from a carob coffee machine. (If you ask). There are always a lot of fruits and cuisines of different countries every day.
See original · Русский
3
June 5, 2024
Everything is fine. Russian speakers are present at the reception.
A typical hotel, although it has 5 floors. One side overlooks the Sail and the Burj Khalifa, the other - the Palm and Dubai Marina.
The food is excellent, not Michelin, but quite good.
We were late for dinner, brought to the room according to the restaurant menu as a complement.
The beach is clean, there are water activities for a fee, a small slide and trampoline, water transport)
See original · Русский
3
July 9, 2024
The hotel is amazing! A very calm, luxurious vacation. There are several restaurants with different cuisines of the world on site. The food was very diverse. The room has everything you need for a shower and a shower. An extraordinary view of Dubai. The sea is shallow, suitable for families with children
See original · Русский
2
December 16, 2024
A good meat restaurant on a palm tree in Dubai. Pleasant environment . Affordable prices. There is a minus for a lot of people, so always reserve in advance.
See original · Русский
1
December 31, 2024
My favorite hotel! Quiet luxury. When you don't have to prove anything to anyone, but just come and relax. From the window there is a view of the Burj al Arab, every morning there are unique sunrises from the balcony of the room. The rooms are awesome. Salvatore ferragamo cosmetics. I was in 2021 and had an unforgettable vacation. Beaches, pools, spas...
the breakfasts are incredibly delicious and varied. The restaurant is excellent in the hotel. Anantara hotels are next door on the same line, and Novy Atlant s is a little further away. You can stop by for dinner at them.
See original · Русский
1
March 30, 2024
The hotel is generally not bad. Everything is clean and tidy. The food could have been more varied. Not really suitable for a family holiday. When buying a room with meals, you eat at a certain restaurant, where the service is disgusting, and drinks that are not included in lunch and dinner are served at inflated prices.
See original · Русский
3
June 25, 2024
Good afternoon! The rest went very well. A quiet hotel with excellent rooms. Good cuisine. The staff is helpful and attentive. We were here a second time and again we were not mistaken. We will definitely consider this hotel for a vacation.
See original · Русский
2
June 3, 2024
A wonderful hotel, the vacation turned out to be incredible!!
Russian Russian speaking staff is helpful, friendly, the receptionist Alina speaks Russian, will tell you everything that Russian tourists may be worried about!! The rooms are clean , the coast is the best you can think of , the food is varied and for every taste!! I recommend it!)
See original · Русский
3
June 5, 2023
Dubai is not only an innovative Technological and Modern fashion city! Jumeirah Beach!- this is a beach family vacation! The hotel is super! Being on the Palm Jumeirah! View room towards Bursh Khalifa and the sea. Great restaurants! We took 2 meals a day was fully enough, as there was a choice of lunch or dinner! The abundance of the buffet is impressive ! They clean the room once a day and if something needs coffee or water, they give everything extra! The room is great ! Clean cozy comfortable! There is a sauna I highly recommend! Gym! I wish you all a good rest!
Shopping is better in the Deira City Center there is cheaper than in other malls, cheaper than in Dubai Mall, regardless of what, if you want gold, bargain with the Indians! This is the east, bargaining is appropriate everywhere, everywhere (taxis, shops, markets, hotels)Go to the golden bazaar, this is also where Deira is! I also recommend going through the operators who are sitting on the Reception floor to the desert in jeeps, roll down a rope from a skyscraper! Have a great rest and impressions to everyone !
See original · Русский
4
October 21, 2024
Nice hotel on Palma, decent food, large rooms. The location is not very convenient, as you have to go around the crown of the palm tree at any exit to the city. I liked the beach, the water is not stagnant and it is always nice to swim. We came across a room with a bad view, it upset us, but not much. The service at the hotel needs to be improved, it does not reach 5, as well as restaurants, so we will put 5 in advance. You have to work with the staff, the reception is like robots.
See original · Русский
3
December 13, 2023
The Waldorf Astoria Palm Jumeirah Hotel is located on the crescent moon surrounding Palm Jumeirah Island and is positioned as a luxury hotel, on a par with another top LXR brand in the Hilton line. The cost of a night on my dates in rooms without access to the Pearl Club Lounge was 1,662AED. The cost of club rooms with lounge access for two people cost 570AED more and was 2,232AED on my dates.
Our arrival was early and we arrived at the hotel before 10 a.m., but to the credit of the hotel, we, as status members of Hilton Honors, were proactively offered early check-in. Upon check-in, the passports of all residents were asked as standard. The payment was made with the Union Pay card of the Russian Standard bank. The next day, the bank was sanctioned and further payments from this card were no longer made.
Our standard room, as a Diamond member, was upgraded to the Pearl Club Suite Sea View one day before arrival. The room was located on the 3rd floor and was a standard suite with separate bedroom and living room. In addition, the room had a main (with a bathtub and a shower) and additional bathrooms, a walk-through dressing room and two separate balconies. The living room had a non-folding sofa with a table, a dining/work table with chairs, a TV, a tea area with a kettle and a capsule coffee machine and a minibar with a standard set. The tea was presented by the premium Avantcha brand.
The main bathroom was huge, with a massive bathtub in the middle. Transparent partitions between the bathroom, shower, toilet and bedroom can cause certain inconveniences. Cosmetics, unfortunately, within the framework of the latest trends, have been replaced from individual packages to reusable large bottles. The Salvatore Ferragamo brand has also been replaced by (in my opinion) a more budget-friendly, albeit premium, Aesop brand.
Breakfasts are served on the Low Ground Floor in the Mezzerie restaurant from 6:30 to 10:30 and are presented with a fairly wide assortment. There are several live stations, including omelet making and an Asian cuisine corner. Pork in the form of bacon, sausages and sliced meat is also presented on a separate counter. Juices in the restaurant are from a bottle, fresh is offered only in the form of a day specialty - an author's mix is prepared every day.
Pearl Club Lounge is open from 8 a.m. to 9:30 p.m. It also offers a more modest breakfast than in the restaurant, which starts at 8 a.m., but ends a little later than the restaurant - at 11:00. One of the features of breakfast in the lounge is the presence of a large number of berries. Otherwise, this is a reduced assortment of the restaurant. In addition, in the lounge, as it usually happens, there is Afternoon Tea from 15:00 to 17:00 with small snacks and snacks and evening Happy Hours (cocktail menu from 17:00, snacks (without hot stations) from 18:00). At the same time, children under the age of 12 are not allowed in the lounge after 17:00.
The Low Ground Floor has access to the beach, pools and a kids club. There are two pools in the hotel (shared and adult) + a small children's pool, located in the shade near the communal pool. There are sun beds and boars around the pool, which are free and work according to the principles of first come, first served. Ice buckets of water are also brought by the pool and on the beach. However, ice cream, cold towels or Sunscreen Protection Service, as in other hotels of this level (Conrad, St.Regis) were not provided. The beach also has free sunbeds and several paid cabanas with included service. The 200m long beach cannot boast of perfect sand. The entrance to the sea is gradual, the water is warm. Despite the presence of a net, jellyfish were quite common. One of them stung my daughter's leg very badly. There is also an inflatable complex on the beach and many guests think that this is a service included in the price from the hotel, but it turned out that these are the services of a third-party company engaged in water activities on this beach.
The hotel has a SPA with a sauna, hammam, Jacuzzi and relaxation rooms free of charge, as well as a full-fledged fitness center.
There is also a fairly large children's room with various entertainment for different ages, where children from 4 to 12 years old are accepted. Younger children should only be in the room with their parents.
The hotel has several A La Carte restaurants, while the owner of 3 Michelin stars Heinz Beck no longer oversees the Social restaurant.
In addition, the hotel offers several free shuttles to local shopping malls, but we did not use this service.
In general, we can say that the hotel is good, but there is not the "wow" effect that you expect from a top brand. In addition, the trend in the hotel is in favor of simplifying, reducing the cost and reducing additional services (cheaper and mass-produced cosmetics, simpler drinks, the loss of the Michelin Chef, the lack of pleasant complimentary services offered by competitors in the same segment). Therefore, I would return to this hotel in case of a really favorable offer for the cost of living.
See original · Русский
20
April 7, 2024
A gorgeous hotel. Quite normal breakfasts, clean private beach, high-level service. Very quiet compared to JBR. Anyone who wants complete relaxation will like it. It was especially nice to see animals made of towels in the room.😁😁
See original · Русский
1
1
October 31, 2024
We spent 1 day on the beach and by the pool on site. Day Pass. I have the best impressions. The service is at the highest level.
See original · Русский
2
January 5, 2024
Great hotel, great location. I'm already pretty tired, but it's included in the price. Good food, and a couple of very decent restaurants on site. There is a small children's area, an outdoor cinema and fairly spacious rooms.
Overall, very positive impressions!
See original · Русский
3
January 1, 2024
A wonderful hotel. Fresh. Modern. The staff is very attentive. An individual manager is attached to each family.
The location is good. The cosmetics are great. The organization in the territory is at a high level
See original · Русский
3
June 19, 2023
I put 5 stars. The hotel can even be called luxurious. Chic lobby, great rooms, room cleaning 2 times a day. There is a coffee machine, a kettle in the room, all consumables are replenished every day. Separately, I wanted to say about the bathrobes, they are special here, silk and soft fine moss. Comfortable, no strength))) the beach is good, there are enough sunbeds, but the Sea is hot in June, it was hot outside. Shuttle buses are taken to all sorts of malls several times a day. Comfortable.
From the comments - there are 2 A la carte restaurants in the hotel. Italian and Asian. Be careful, even if you have a half board, you will have to pay for these restaurants in full, this was not warned in advance. Said is included in the price. Lie. One dinner cost us a round sum (((
These little things smeared the impressions of the hotel(
See original · Русский
4
February 27, 2024
Good rooms, not a very cozy beach, the breakfasts were upset, compared to other hotels - for 5 people, the breakfasts are very weak, not particularly tasty. I will note the most important thing that I liked: the beds in the room and the bathrobes are so soft and warm
See original · Русский
1
April 18, 2024
Nice hotel, nice staff. The rooms are comfortable. Large well-maintained territory. Your own beach, basik. In the evenings, the musicians performed. The views from the windows are excellent!
See original · Русский
2
February 13, 2024
in general, it is decent and aesthetically pleasing (the design of common spaces). the pool is too small in the off-season and with the number of guests that was.
we lived on half-board, the staff offered to book a restaurant, but did not warn about its cost. In general, the expectation was that a-la-cart was included in our half-board as in other hotels, but here it is different. now we know :)
See original · Русский
2
September 18, 2023
We had a rest in August, a great hotel, top-level service, a good pool and beach, and of course I want to mention the cuisine, it's delicious! The gym is excellent, not every sports complex will be able to boast of such simulators and their variety. We will definitely come again!
See original · Русский
4
April 6, 2024
A magnificent hotel! Everything is fine, probably one minus - there is no outlet for a hair dryer in the bathroom. That is, the hair dryer (available in the room) can only be plugged into an outlet in the room or in the hallway, where the mirror is inconveniently located.
See original · Русский
2
September 2, 2023
The best hotel in Dubai!
I want to thank all the staff of the hotel, without exception, for the best service.
I want to come back to the hotel again and again. The hotel and service was great, starting from the reception. We arrived from the Rixos Saadiyat hotel (we were somewhat upset by the service and attitude in this hotel, and we were no longer expecting such a comfortable stay), but we were pleasantly surprised how comfortable and carefree you can relax in this hotel. The service is great everywhere, the room is impeccable: clean, cozy, beautiful, which is cleaned twice a day. The cosmetics in the rooms are wonderful. On the beach and by the pool there are always employees who try to make your vacation unforgettable, bring sun beds, bring water in a bucket with ice (it's very nice), lay towels. They clean everything perfectly, all the staff is very friendly. The restaurant has excellent breakfasts, responsive waiters.
Once again I want to thank the hotel team for the best days of our vacation, if it wasn't for you, it is unlikely that we would remember our vacation. We will come back to you many more times.
See original · Русский
3
1
August 1, 2023
A chic hotel, the rooms are very decent. Everything corresponds to a 5-star hotel. I really liked the food, a lot of delicious dishes! Unusual beautiful design of spaces and comfortable design in the rooms. The staff is very friendly.
See original · Русский
3
March 28, 2024
We arrived with my husband for 2 days, on time (at 15 o'clock) we were not checked in, explaining that on some sites the eviction is indicated at 16 o'clock, and the previous guests have not yet left our room. They offered a free lunch. Or as the receptionist said: an upgrade of the room, which was also not ready on time. A room with two beds of 150 cm was offered. The selected room has a king size bed. I didn't understand what the upgrade was, apparently in the word "upgrade". We waited more than 3 hours for check-in. After persistent requests, we were finally settled. The mood was spoiled, the impression of the hotel and the staff was extremely negative. We were served by a Russian-speaking girl with red hair. I got the impression that she didn't want to speed up the check-in or somehow resolve the issue in our favor. I'm definitely not going back to the hotel. It's still unpleasant to remember you, Waldorf Astoria.
See original · Русский
2
1
August 19, 2024
Anyway, I lived here myself, the staff is excellent, it's a pity that only one Russian-speaking employee named Andrey works at night, I was upset, and somehow I ordered food to the room through a translator, feeding it delicious, everything is high.
See original · Русский
2
March 22, 2024
A wonderful hotel, I rested 2 times, I will also stay there for the third time. Everything is at the highest level. But there is still one remark, a buffet. The choice of food is meager and the food itself is tasteless
See original · Русский
1
May 25, 2024
Good hotel, delicious food, good service. The beach is clean, but there are often sharp shells underfoot, but this does not spoil the overall impression. In general, I advise you)
See original · Русский
3
May 16, 2023
Very highly recommended for family guests. Amazing rooms, excellent service, great breakfasts. Decent beach and service on it. Concierge / 5 out of 5 points. There is also a tour desk for excursions - och cool.
See original · Русский
3
July 1, 2024
It's a very nice hotel, but most of the food is very spicy. It is not easy for Russians to find meat dishes that are not spicy. You need to specifically ask the cook to cook a non-spicy portion.
See original · Русский
2
April 6, 2024
Thanks to the employee Alina for her politeness and openness. She explained everything, told me, always answers questions. 5 stars only for her. I would have put 3 for the organization, they settled in 2 hours later. For a 5-star hotel, such a delay is not acceptable. In general, the hotel is very compact and comfortable for living with a child
See original · Русский
3
June 23, 2023
A chic hotel! The service is simple at its height, the food for dinner is always different and very tasty. Breakfast of course gets boring on the 5th day. But at the same time everything is very tasty. The beach is super, and a towel will be laid and water will be brought.
See original · Русский
3
April 2, 2023
The hotel is nice, but it's a little old, but I want to especially mention the Russian-speaking staff , Alyona , very competent, responsive , helps in any matter , we can say that she is the result of our good rest , thank you for having such people 🌸
See original · Русский
3
September 25, 2024
Very cool staff, that's the end of the cool))), and there is still no FREE TRANSFER to Dubai Mall and Emirates Mall.Breakfast and dinner are the same.it takes a very long time to get to the center and if it's expensive by taxi, it 's just an ordinary hotel !Once again, I want to mention the staff are VERY COOL!!!they will help in everything!
See original · Русский
1
September 10, 2024
An amazing hotel. Everything is at the highest level. We will definitely come back here again.
See original · Русский
1
September 13, 2024
The service is excellent.
The staff is friendly and helpful.
The morning Breakfast is decent.
See original · Русский
2