Hotel design -5, rooms - 5, room climate and air conditioning - 2, hotel service - 3 (except reception - reception - 5), food in the room - 5. Comfortable beds - 5. Cleaning - 5. In general, the hotel has poor service and poor air conditioning (it's cold), this is the main complaint. The service does not match the brand. There is nothing in the hotel, not even a normal lounge, I'm not saying that there is nothing for the elite members of Marriott Bonvoy - there is no comfortable lounge where you can sit and work, respectively, there are no free snacks, as well as a separate breakfast. We don't have a proper study table in our huge room (there was one in the standard one). I don't even know where to do the school curriculum with the child, I haven't found a quiet place in the hotel. They decided to eat in the lobby, waited for food for about an hour, 2 out of 5 dishes were not brought at all, they forgot about the juice, but they included it in the price. Thank you for making a discount from the account after that. They asked me to move my things from room to room, but no one came. Nobody at all) Upon arrival at the hotel, we went to the room and after the street it turned out that there was a glacier in the room. And the baby and I are wet, caught in the rain. I tried to switch on the air conditioner - it won't turn off, it's blowing icy air. I decided to open the window - the whole room was naturally covered with water - the floor and walls "cried" (strong humidity outside). They closed the window, the room is full of rain and it's wet now. I asked for a heater in the room, of course, there is none in Singapore. Even swearing is useless. They spat, went to bed, and the room warmed up to a tolerable state only in the morning. Now we have moved to another room, even bigger and even more beautiful - the same problem with air conditioning (I don't remember such problems in other hotels in Singapore). In the morning, the food is cleaned very quickly after breakfast, do not count on eating if you oversleep) The food is normal, there is porridge and a la carte order, in addition to the buffet.
The order is in the room, the food is good, they arrive quite quickly, the child ate the same thing - mac and cheese (macaroni and cheese), broccoli, grilled fish (salmon), raw carrots (they asked not to boil), they also took a fruit plate and delicious pasta with seafood and sausages and some other fish, everything is delicious. We went down to the restaurant downstairs - it's very cold to sit, it's not comfortable with the child, they left. In the evening, you need to understand that they do not allow you to order food in the lobby and do not let you eat 15 minutes before the end of the restaurant, and, by the way, cappuccino is not delicious. You can request additional milk to improve the taste. By the way, if you pick up the rag bag in the room, you will be billed for $15. If you take the shampoo. - 80. If you bring food, it's also some kind of fine, you can't bring your own food to the hotel, it's nonsense.
When leaving the hotel, you can take an umbrella (with a refund). A free bus runs through the territory of Sentosa upon arrival at our hotel (in our case, it goes to the bus station and stands for a long time and then goes back to us). There is a lot to see on Sentosa, I liked the cable cars, the Wings of Time show is normal (it consists of fountains with 3D effects) and not long. It's worth a ride on the monorail, the 4d cinema - don't even waste your time. There is a good walking road - look at the map on the pillars, it's so hard to explain. There are more trails along Sentosa, but we didn't have time. I really liked the zoo - both day and night, and the river.
Total: The hotel itself is designer, in excellent condition, the rooms are beautiful, and the street outside the hotel is also beautiful. But the hotel is on show, as without it… I just had unjustified expectations, the disadvantages are not critical if you know about them in advance.