I was here for a comprehensive car wash. The interior was generally well cleaned, the only thing left on the doorsteps were minor stains from dirt. The declared manual washing of the body went the same way with minor flaws, there were small dirt spots that were sealed with wax.
But there is one point that was very surprising, the price for this service is calculated based on the size of the car, and not its type according to the technical passport. When asked why the price became higher, because a different price was negotiated for the station wagon, the answer was: Well, you have a big car, so it goes according to the "crossover" price list. The difference in cost is minimal, of course, but the fact itself.
Oh, and the car color discount was not provided and the reason was not explained.
In general, I recommend coming here if you don't have time to wash your car yourself or don't know where there is a really good car wash.
Fast service. Polite staff. You can have a good time waiting for an order to be completed, sitting on comfortable sofas watching movies. They washed the car very well, and I will continue to use their services. Thanks!
Super, they did the collapse, quickly, clearly, to the point, gave recommendations about other points that I did not ask for, excellent service, I will contact you again, and most importantly, pleasant staff!!!
I called repeatedly (about two weeks ago and yesterday) to sign up for service , the girl answered and said that the master would call you back.According to the result, the call is still being waited for to this day, although the car has already been made in another service.
I travel often, the staff is trained, they honestly say they can cope or not, they always help out in situations of transport breakdown, with today's shortage of personnel, they are very helpful.
The brakes were disassembled, the pads were replaced, the handbrake was removed, and four repair kits for the handbrake did not fit. The solution was found (here are the "well done", and what "smart guys") - the car was left without a handbrake. They handed me a bag of iron and wished me good luck. But the payment was like for the work done, to which attention! The service proudly declares if this is not done, we will not give a guarantee. No warranty, no handbrake. From the very beginning, they began to tell me how difficult everything would be, OK, if you can't, I went, why the circus? No, let's take a look at it. We looked at it. You didn't do your job, period. My spare parts didn't fit. And yours? Why didn't yours come up?
I was doing an engine wash, all the blocks were filled in, the car stopped starting. Moreover, for washing the engine from below, the cleaner demanded an additional 10 rubles past the cash register. If I had known about such consequences with my car, the management would have fired such an employee immediately. Be vigilant and attentive, they will always try to deceive you
I do not recommend it. We contacted this service three times. Three times the cost increased three times from the original agreement. Three times something broke during the repair process, for which we were forced to pay extra money to change the broken parts, otherwise, according to them, "we won't even leave them." The evidence did not provide whether the part was actually replaced or whether it broke at all. They called back once a day after the repair, asked to check if all the bolts were in place, otherwise they had an extra one. We will not apply anymore.
The worst service, the quality of service is at zero, when you first applied for diagnostics, you did not notice that the springs were turned out, that the left wheel was jammed, they repaired the wrong thing, but my problem remained, so if you want to lose your money and stay with the same problem, then feel free to contact
I did the Mercedes 164 suspension. The service was so-so, the camber was done perfectly. Car washing after repairs is a horror!
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大蛇丸
Level 17 Local Expert
February 9
The worst service, the ignition coil was changed, and after they had to change the engine, they did it for 2 days.
I do not know what they were doing there, but they said it was not their fault, and they did everything they could, and the man was a bald administrator, it was clear that he had been drinking for a couple of weeks, if not months, read how the director of this service station responds to the comment, and everything will be clear. immediately
Neat, clean. There are details on availability... That's all. The prices are cosmic, the manager is loaded so that then the day is a blur. Masters of average qualification. Queues are like in any service station.
I applied to this car service on the recommendation of a friend. There were problems with the electrics of the car. Everything was done quickly, everything was explained, everything was shown, the staff was polite and friendly. The prices are reasonable. I was very pleased. I recommend.
It's just terrible. I signed up online for one o'clock in the afternoon. It was only half an hour later that the keys were taken away. Then half an hour later I came and told him why I was lying on his couch, it was after an hour of waiting. As a result, he gave me the keys and I left, did nothing and did not even tell me what broke down in the car
I arrived at the collapse-convergence, after the work done, I began to pull the car to the right, I arrived again, with a dissatisfied look and with the words "No one will do better for you anyway" I left 🤷♂️
So much for the experts
I did a camber on both axles, they refused to do the rear one, referring to the sour bolts, the front one seemed to be done.
As a result, I went to the proven masters to do the ass, they did it in 10 minutes and the bolts did not sour. I decided to check right away and before. I had to make adjustments again, because the angles of the wheels were installed incorrectly (the wheels would have eaten in 1-1.5 months). In general, I do not recommend it.
I strongly do not recommend it. The price has changed in the act from the one agreed in advance. They have to pay for the time they smoke. I will not contact this service station anymore. It takes 5 hours to change the pads…
I was here at the complex at the car wash. The car was washed and vacuumed perfectly.Thank you so much for this!!! Especially Vasily, for turning my car into a beauty!!!
It was urgently necessary to make a collapse-convergence. I called, made an appointment the same day, and was even late (for an appointment with a doctor. In less than an hour, my cat's legs were straightened and she flew cheerfully and confidently along the snow-covered roads. Quickly and without hemorrhoids. Thank you all. I recommend
I strongly advise against this, they took the money, but did not make the car. The staff is not friendly, they begin to aggress my questions. As a result, I'm looking for another service station.
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Антон
Level 3 Local Expert
April 25, 2024
I've never had such a tin. I have been applying to this service station for the last 5 years, mainly for simple repairs, to change the traction, oil, timing once, always not without precipitation, they are constantly rude, they throw spare parts for replacement, they can pour garbage, obviously less than they replaced the seeders, etc. I won't say what's cheap for the price at all, but I didn't want to look for anything else, it's close to home, it's convenient to pick up the car.
But the last time was a tin...
If you are too lazy to read, you can read the last paragraph.
The problem was that the car didn't start the first time. A familiar master sentenced bendix by 90%, decided to change it because he himself could not, and if not bendix, then they would figure it out themselves, it was not expensive for money. I called, made an agreement, arrived, waited for 40 minutes for the master, who turned out to be the director, he immediately got rude, but okay... The reason for the replacement, if he said anything. He's calling for tomorrow, he's also thrown in replacement parts, but I still believe when I get into this starter. A day later, a dead man calls, says your car... now it doesn't start at all, I gave some electrician next to me, not from this HUNDRED, he says figure it out for yourself, the electrician, the garage master, wanted to drive the car somewhere to himself (if that's what I have a machine gun) and apparently expected that I would promise him mountains of gold, because in the end I just scored, although I gave the go-ahead and he promised to start tomorrow. As a result, the car stood for a week, I called periodically, but either no one knows anything, or they say call me back later. After a week and a half, I went to pick up the car at another service station, called in advance, the car was naturally broken up, they collected it with me, the master said that I was tired of calling) but okay. As a result, why the car stopped starting, they said the starter was really bad and it had to be done, but it began to work "correctly" and, like, broke the main problem) They took the money normally, except for the starter, they changed the bearing, they didn't give any boxes, no one really knows what kind of companies they put on. The guy on the spare parts was the only one who tried to help somehow, thank you for that, everyone else scored, did not offer to start by throwing a plus on the starter (according to them, it started up like that) no discount to give... Sitting in the car, I noticed that the decorative insert around the start button was not fully inserted and the button seemed to walk less, but I did not pay attention to my emotions, oh, how in vain ...
A fuse box was sentenced at another service station, I disassembled it myself, the track really burned out, but it cannot be repaired due to the design, I bought another, they put it on and ... the starter burned out))) it turns out that the start button was stuck, which I later saw for myself by ringing it. I turned back here, naturally they did not repair it under warranty, I had to cough up more, they gave me a discount, like, although it turned out to be almost like the first repair, after the repair they told me to pick it up at the Efremov market, it turns out they are repairing it, where they were rude to me again, class...
So, at another service station, they put a twice-repaired starter, a new button, a relay unit and.... the car starts, but not the first time.... Two months of repairs and more than 400 bucks thrown away just brought my car back to what it was at the beginning. As a result, they found the problem for me, and it turned out to be a chip in the comfort unit, 20p per chip and dip, I soldered it myself. Returning to this SRT, if anyone has read everything, they probably understand that it is unlikely that the starter, the relay unit and the "suddenly" button died at the same time. I think no one checked the starter, they just changed the spare parts inside (or maybe not) and it will do, the client said - so he's a fool. During installation, I think they realized that the problem was not in it, they tried to throw the terminals across and burned the relay unit, and as soon as it stopped starting, they decided to press the start button harder and broke it. And not a word to me about it. For two months of repairs in another service station, finding all the problems, I gave money for just one repair of the starter on this one, if we talk about prices... To sum up, if you are a masochist, you like to be rude - then you are here, you want to change a spare part + 3 in addition - you are here, if you have a lot of money and you are ready to throw it away - you are here, if you have something more complicated than an oil change - better look for something else.
Polite communication.
The technical features of the car were explained to me as clearly as possible.
The girl who accepts calls, payments and solves other organizational issues is neat, polite.
Terrible service, I was booked for 14:00 to replace the antifreeze, I arrived, I was told to leave the car, the replacement will be done only in the evening. Plus, when I called on the phone, they said it costs 20p., as a result, they said at a hundred that it would cost 40p.
Laguna 1, I told them to remove the fuse box, the electrician said that it was necessary to disassemble the torpedo and it would cost from 400 rubles, I went to my garage for 10 minutes indiscriminately removed the fuse block, as a result, I think that they are just cheating
I did the collapse of the convergence For the first time, two steering rack dusters tore and said so it was, and five years later I went and did the same thing. So watch it. And I changed the clutch and muffler corrugation perfectly.
There is no warranty for repairs. A part related to the checkpoint was replaced. After that, the oil started to flow. After re-contacting and fixing the leak, the manager tried to take the full fee and jump off the warranty service. Making money on correcting your own mistake is much more profitable than saving a client.
In addition, the promise of the master to call back or complete the work within the agreed time limit can be safely ignored - this will not happen anyway.
I changed the oil pan in the summer of 2021.
They took 110 rubles for the work (the pallet was purchased by me). Specifying 2 hours of work in the act. Apparently they smoked for 1.5 hours, and then decided to change it anyway
We saw that the girl, at that moment, did not really understand anything, that's the result.
I do not recommend washing even close. I went to repeat work. The glass inside was so stained that NOTHING could be seen in the sun
I had to apply for the repair of the caliper. They did it for almost a day, the guides were put backwards on the front, the grooves under the anthers were not cleaned. I asked to redo it, they asked for more money. I do not advise doing anything there except changing the oil. 😒
I did a camber-convergence on an Audi A6C7. Outwardly, everything is beautiful - a pretty girl at the reception, there is a waiting area, I really liked the gorgeous red cat).
I sat for more than an hour, they didn't do the collapse - they couldn't unscrew the steering rods. As I understand it, they didn't want to bother. They advised me to develop them myself). They didn't take the money, though.
To a business owner, buy an induction heater for locksmiths, a couple of minutes - and everything rotates and adjusts.
I called on the phone to clarify how much the tire service costs, they said 40 rubles, for 4 wheels, I drove well, stood in line, it's time to pay, 45 times flies out, where else 5 rubles? I'm asking.
We cleaned the wheels from the snow, you didn't want to, they say, but you didn't ask, in general, you threw on your services, I won't come here anymore
Terrible service, I stopped by for suspension diagnostics in the summer, I was not allowed to drive myself by car and I was also not allowed to be present. The diagnosis was carried out by a certain Mirmovich, how much you need to be a "master" not to notice that the rear right spring flew off, but he wrote to replace the consumables in a circle, although the remainder is more than 50%, terrible service, run…
Good service, from the first seconds you are greeted by responsive staff, you have been contacted repeatedly, even a retired mother with a lot of experience appreciated the professional approach to her car, and then also a high-quality car wash. Thank you, good luck in business development, good customers.
Hello. The quality of the sink decreases every time. After the next complex washing (3rd complex)he left immediately, because it was dark and hoped for the integrity of the staff. In the morning I already saw that the salon was poorly vacuumed, the remains of dry Debris, hair on the seat, crumbs on the seats, dust on the dashboard. Apparently, no one else sets foot here. Disappointed.
I had to change the oil and filters there. I liked the service in this. The car was driven by themselves and the box. There is a waiting area for customers, a TV, a coffee machine. The staff is polite.
The prices are high, the service leaves much to be desired (terrible)
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Anonymous review
November 19, 2021
I was serviced in this office by BB AUTO a hundred times. I have not seen such a boorish attitude towards customers for a long time. I myself witnessed the boorish attitude towards other clients. PRICES are pushed up to the ceiling. The masters do not want to answer questions about problems in the car at all, they send them to hell. They say one thing, they do something completely different. Even by appointment, you have to wait for service for a very long time.
Once I was serviced at the bottom, I changed the tires. At first they said 50 rubles. And after the replacement, they already knocked out a check for 60 rubles. This was explained by the fact that packages are not included in the cost of replacing wheels. 10 rubles were ripped off for packages!!!!! Moreover, they rudely said that if I am not satisfied with the prices and services, then you can not be serviced by us. IMAGINE THAT!!!! They can't pick up the parts for the car at all, they feed them with some kind of bikes. In short, I highly recommend this OFFICE is NOT RELIABLE!!! AVOID THEM!!