For many years, the client of the bank and in particular of this branch. There were various complaints, but it's not always bad, especially during the holiday season. A good branch, good service, it's a pity that only the maps of the World serve!
It's a terrible office, the girls at the reception behave like the directors of the entire VTB, and you have to answer customer questions
She is a bank employee in Russia (thank God not VTB) and you will not find such service in Russia
The office sucks, if there are other options, choose them