They do not provide complete information about the service, they mislead intentionally so that the client agrees to service at their bank. After opening accounts, details suddenly become clear about the impossibility of some operations, or rather, it is impossible to transfer a non-cash transfer from the accounts of many banks in Kazakhstan to an account in their bank.
VTB Bank and ATMs. In Uralsk, this is the only place where you can cash out money from the Russian Mir card and only from it. There is a commission. Either for the issue , or for the conversion.The bank is closed on Saturday and Sunday, but ATMs are working and I don't know about around the clock, but until 20-00 local time for sure. Other VTB ATMs marked on the card do not work, so do not waste time and money, but go here right away.
I would love to give a good rating to the office, but I will be objective. There are problems with the speed of customer service. Otherwise, the usual office of the bank.
VTB Bank is located on the corner of Kurmangazy and Ihsanov. It is very convenient with one feature: even during the day, even at night, you can go into the vestibule, where there is a terminal for paying a loan or withdrawing money, it is worth holding any plastic card.
The staff is excellent, they solved a lot of my questions, although they could have refused. They even called when the ATM was filling up, so that they could withdraw money.