For the first time, my mother brought me to this institution when I was still a teenager and suffered from rashes on my face.She was a regular customer there.And then she introduced me to Poskanna O.P. We had many years of cooperation with Katora. Years have passed, once again I asked for advice, but they replied that the old one no longer works and I was enrolled in another specialist, it was about 5 years ago. I asked for advice about cleaning , peeling .To which "my new doctor" replied: You would do well to prick your nose and forehead, or take a biorevitalization course, as I did!) .Just a minute! No matter how I looked (and I was about 30, and I don't look my age)I've made another request! I didn't come to my friend for advice! I have not applied to this institution anymore.I found a worn-out Oksana Petrovna and go only to her (by the way, 5 years later, she did not do a nose mask for me, she said you're fine, but your forehead was pierced :))
But unfortunately, she does not perform all types of procedures. Before our peeling, she advised me to contact Irina Pershina at Krestyanskaya 19 for a pre-peeling facial cleansing. Which I did. I liked Irina very much, we carried out cleaning, nitrogen and then a mask. It was in the fall of 2023 .I was satisfied with Irina's work.
And now I have decided to visit Irina again for the ozot procedure on Krestyanskaya 19. On a convenient day for me, she did not accept and I was offered another nurse.I agreed, it's just an idiot.
I signed up for a week by phone.The first session is on 10.07 at 19:30.
And then I messed up! I lost a piece of paper with a reminder of the time. And I thought I was booked at 20:30.
After work, I came to the center, went about my business.I did it earlier, and I think :It's almost 20:00, maybe I'll be accepted earlier (I was five minutes from this "beauty salon")
And it's strange, do I have an appointment today? Did I get anything wrong?They didn't call me, they didn't write to messengers to confirm the recording (as they do everywhere now). I think I need to call and clarify myself, and maybe they will accept me ahead of time.
I called at 7:48 p.m.To which the receptionist kindly replied that my entry was at 19:30. I explained that I got the time wrong!
I did not insist or ask to be accepted!!!!It's my fault! It's not burning for me !I could have come another day.I just said that I was nearby and if there was time and opportunity, could I come over!
To which the receptionist replied: A girl has just come in, she will come out and you will immediately after her.Come, we are waiting for you!
I went with a calm soul.
I come in, the nurse is still busy with another client.The registrar suggested that I pay off and sign the work completion form for now.Which I did.I paid with a card for about 13 rubles, signed it.
After 5 minutes, the office was vacated , I was met by a seemingly mature and wise woman .With the words :You had an appointment at 19:30.I replied: Yes, I got the time wrong.She: Come behind the screen. I pass by and see that the couch is not covered, I think come on, the person is in a hurry to get home, I'm late, not up to the capes.And I lay down on the couch, ready to start hunting. And at this time, while I was hastily going to bed, her voice was behind the screen: 10 minutes late and we have the right to refuse admission.
I'm silent (I didn't insist on admission either).She continues, behind the screen: Now I will not leave here at half past, but later and at what time I will arrive home.
I'm lying down and I already feel guilty!
I say, I'm sorry, I just got the time wrong. No one has called or texted me yet.
Her answer: And no one will call you because of the ozone, they call and remind you because of consultations with a doctor or expensive procedures!
I say, oh, I see, it's all about the money!
Answer: Yes!
And then she comes to me behind the screen, sees me on an uncovered couch, without shoe covers.
And he says:And what is it? I answer: Yes, let's do it quickly, it's time...(since you put such emphasis on it). To which they tell me: No, we get up, and learn to enter the office again, as it should be, we leave...we go to the exit, take the shoe covers, put them on and go in again, or you are here for the first time and do not know how to do it (and so that you understand, under these words, we did it all together!) I wanted to tell her: Woman, you seem to have a lot of time. But I don't say anything. I'm always silent! But there is a limit to everything! We go back to the office together , go behind the screen , she covers it, I lie down , shocked by the manners .They're rubbing my face. They open a container with nitrogen and then I hear her voice: Well, there is no nitrogen yet (and with irritation, why voice it? Why do I need this information?go silently dial it and perform the procedure.)
I'm lying down. She goes out with the container into the corridor, goes to the receptionist, and I hear her say to her (the receptionist)such words:
Do you hear, they didn't call her (that is, me) about nitrogen!
I can't convey my disgust!
It's just beastly!
I didn't ask for it or insist on being accepted. And no matter how it is, I shouldn't listen to this!
And to feel, I can't put into words who.
Hearing her words in the hallway , about me . I got up, took off the "kindly" offered shoe covers and left this place like a bullet, forever!
With the words :I have never encountered such a piggishness anywhere else.
Dear Head! Put the paid 13 rubles for the work you have not done on your work phone in order to notify people about their appointment for inexpensive procedures!
I recommend Dr. Davydovskaya K. M. A COMPETENT SPECIALIST. Thank you very much. There is a small disadvantage in the work of this enterprise - these are administrators. Be prepared for rudeness.
We came here a couple of times with minor skin problems. The doctors performed the procedures quickly and efficiently. We will come again in the future, if necessary.
I went to the trichologist, they did a trichoscopy. She didn't give out any pictures of the scalp, just said "look" and told me in words from the book what androgenic alopecia is. Now you need to go to the trichologist again, at least for the results of the trichoscopy
After the visit, I got the impression that I had been at home, and not at a paid appointment at the clinic: negotiations of nurses through a screen about personal matters are still okay, but when you get up from the couch in a disheveled state, and you have been breathing in the back for 15 minutes next to a chair. the client (not in the hallway) and all this accompanies the story of his beloved... Well, this is a tin! The level is the state department, ethics is completely absent, the quality of procedures is not bad, but even in the clinic, the staff at work only talks about work.
It's expensive, but the staff is polite. Everything is fast, without queues
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Show business's response
Светлана В.
Level 3 Local Expert
March 22
What she came with, she left with. Sorry for the time and money spent. I needed qualified advice and recommendations from a doctor, but I got the impression that I turned to a sales assistant in a store who needed to sell at least some kind of hardware procedure.
Персонал дружелюбный,заведение предоставляет широкий спектр услуг, очень удобно проводить все косметологические процедуры в одном месте. Цены приемлемые)
делал лечение акне лазером, остались ожоги на лбу, проходили почти месяц, сейчас есть шрам от ожога + не растет борода в тех местах где стреляли лазером. после процедуры акне стало больше + ожоги. после первой процедуры понял, что нет смысла делать следующие. я остался не доволен
Делаю чистку лица постоянно у Казько, все хорошо, квалифицированный специалист, рекомендую
Show business's response
Александр Чепа
Level 22 Local Expert
September 25, 2021
Всё хорошо, врачи вежливые и компетентные, современные методы исследования кожи, цены в меру строгие, стерильность соблюдается, очередей нет, центр города.