A good hotel is located in the center of Almaty, the only remark is the breakfasts, the menu does not change, it was two years ago, perhaps there are changes.
I've been wanting to visit this hotel for a long time, now I have the opportunity and the right location of the hotel. According to the description, not much is not true. I booked through booking, the expectations did not match the reality.
Let's start with the pros:
- Prices are cheaper than hotels nearby, the hotel itself is spacious, there are shops, metro, bus stop nearby.
- a kettle, a teapot, 2 cups, tea, and a bottle of water are in the room. There is no simple and 3-in-1 COFFEE.
- A large bed, you can sleep at least lengthwise. There is WiFi, a balcony.
Delicious coffee for breakfast.
Now the cons:
The first night, one of the neighbors could not open the door, the reception did not remember the room number and the technician knocked on all the doors at 2 a.m. This is the biggest disadvantage that completely negates all the advantages.
- I lived on the second floor, at night I could hear the guests and staff walking around with a walkie-talkie specifically.
- breakfast, as stated in the booking, is not extensive, there are 2 or 3 porridges to choose from, depending on the shift, scrambled eggs or omelet with sausage cheese and not much salad, it differs again in the shift, somewhere there is a large selection of snacks, somewhere there is not, everything is only brought, there is no buffet.
- a room of 22 sq.m. Superior obviously does not pull in size. very small. THE PHOTO does not match.
- there is no liquid soap in the bathroom, there is no BATHROBE, in general it is not a necessary thing, but it should be in a **** hotel.
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Александр К.
Level 10 Local Expert
November 21, 2021
I was at this hotel in October 2021. I rented a suite. He lived for a week. Like it. Clean, cozy. The room is large. Incredibly quiet! I've been to various hotels, but it's as quiet as I can remember here. I really liked the location of the hotel. The very center. Near the square, pedestrian zones such as Arbat. Breakfasts are acceptable. There are many cafes and restaurants around where you can have lunch and dinner. I didn't like it - funny little robes for midgets and the lack of hangers in the closet. He was laughing. The suite is for 2 people, and the hangers are stolen. I had to buy it in the store)).
Convenient location in the very center, friendly and courteous staff who, if necessary, are ready to help or suggest something, a variety of breakfasts (some positions were changed every day), rooms were cleaned well. I liked the hotel, if necessary, I will stay in it again.
The negative experience is associated with several minor and one major drawback.
A major drawback is that in the evening, after a busy day of walking around the city, it was not possible to take a hot shower. On the recommendation of the reception, they flushed cold water for more than half an hour and did not wait for hot water. I had to take a slightly warm shower.
After such a Dash in a 4 * hotel, you begin to notice even the smallest flaws: the light does not turn off by pulling the card out of the connector near the entrance, the ancient interior, stingy breakfasts and a hard mattress.
There were also positive aspects: Kind and helpful staff, cleanliness in the rooms and extremely convenient location
A great option for tourists and business travelers
A place with a developed infrastructure
Nearby parks Arbat market
The shops
Cafe
Hotel service for 5+
The price exceeds the quality. Put wallpaper on the joints, arrange a socket near the kettle, leave a list of staff numbers and other small things near the phone. There is something to work on. And here is the location on 5+.
A good hotel is clean, the furniture is not old, good plumbing. They gave me good slippers, the towels are very white, the bed linen is also snow-white. European-style breakfasts, delicious coffee.
A great hotel, just a godsend! Clean, cozy, polite staff, at the same time affordable prices! The city center, near the Arbat. Thank you for the competent organization!
The rooms are clean, breakfast is included, excellent location in the golden square area of Almaty, near the Zhibek Zholy metro station and Arbat Square. Cheap room rates.
The rooms are not bad in principle. They are well equipped. Great location. But the rooms are cool. And the worst thing is that the breakfast is very monotonous. And one day the cook did not come on time and breakfast was completely absent. Sadly
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Lena Borkovets
Level 13 Local Expert
September 2, 2021
We have been there several times, met by polite staff, the rooms are clean, cozy, air conditioning and excellent shower rooms. I really liked the breakfasts, so we stayed there more than once. Breakfast is of great importance to me personally, being in a great area, you can walk along the Arbat.Delicious coffee, there is also Parking.
Of the advantages, only the reception. The rooms are dirty. The carpets are old and stained. The technique is old. How does this hotel have 4 stars if it barely pulls 2?
Not a bad hotel in terms of price/quality ratio. It is quite suitable for a business trip for 1-2 days. Not a bad breakfast, quick check-in, clean rooms.
Good staff. Clean hotel, delicious breakfast. The room is stuffy, there is no ventilation system. I had to open the door to the balcony and substitute a chair so as not to freeze.
Important! Taxis can rarely be found, they drive by all the time.
Great hotel. Despite the crisis period of the pandemic, the hotel has managed to maintain a high class of service and an appropriate level. I recommend it!
Excellent hotel, clean rooms, snow-white bed, Very tasty breakfasts,
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Александр Мальков
Level 9 Local Expert
July 19, 2022
Good service. I came across a room with a dripping air conditioner on the bed. The repairs were not done - they were moved to another room late in the evening. I would like to have a more varied breakfast. The location negates all the disadvantages.