The service is excellent, everything is done quickly, the quality of work is good, there is a cafe on the second floor. They will always tell you what is better to put on spare parts, well, like all official dealers, the prices for car repairs are higher than those of ordinary service stations.
Excellent car dealership, wonderful and friendly staff, competent and pleasant consultants)
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Евгений Бобрук
Level 9 Local Expert
December 28, 2021
The choice of used cars is excellent. The evaluation of the cars offered in the offset is not in any framework, half the price from the minimum in the market. As a result, we never worked together, but I repeat - the choice of a car with mileage is excellent.
Excellent service, cool bodywork - they always do it efficiently. Sometimes they mess up on little things in the tech department
As usual with dealers, everything is expensive. No, not even that - everything is VERY expensive.
There is a large salon, a cafe, a window to the repair area, a large waiting area, polite staff works quickly. Among the disadvantages - it is inconvenient to get to the subway, there is no taxi service. But if the car is under repair for a long time, then a replacement car is provided.
The qualifications of the master receptionists are very low. They are constantly trying to breed for additional expenses. They simply do not understand cars that are being repaired. Service level: oil and wiper replacement
The official dealer is engaged in the sale of Volkswagen vehicles, as well as their maintenance and repair. There is also a body shop, where I applied. They do, of course, well, but the prices are "cosmos".
Good afternoon, ladies and gentlemen!
The owner of the Pelletizer company, Ivan, is bothering you. We purchased a Volkswagen Teramont g/n in May 2019 6**6- IH-6 is in your Atlant M Uruche department. On Friday 06.09.19 at 10.30 we handed over the car for the installation of a towbar. I personally came to pick her up at 6.30 pm. The acceptance manager said that when washing the car, something did not wash off. He took me to the car, I saw that all the paint on the car had changed color as if it had been doused with acid, all the external elements were affected as well. The manager told me for a long time how I put the car wrong on the linden tree and it led to this result. That for an additional payment they will eliminate everything! I was shocked by this arrogance and such behavior in general. Before that, I was sure that Atlant M values its customers! I delivered a new car to your service, it was ruined and I have to pay for it.
Considering how these magicians behaved, I had to call the police to prevent further illegal actions. All the necessary documents were drawn up and I wrote an application to the police to initiate a criminal case.
Thanks to the police, the situation began to be resolved. It was solved for 11 days and nights. The car seemed to be intact. They tried to write in the act of completed works that I arrived with stains, I refused such a prospect. I took the car, I'm driving. The sediment is heavy, to put it mildly, there is no response from Atlant M, no greetings, "like" put in order, rejoice. So I'm happy. Gentlemen and ladies, be vigilant, draw up the inspection certificates correctly, in case of disputed situations, immediately call the police. I will make a video report on this topic soon. Thank you all
I like the service in your salon and service, although at the price tag, it is by no means cheap!
I want to mark your master receptionist (unfortunately I do not remember the first and last name) , for body repair. A responsive , attentive person. A professional in his field. There are more such people on your service, and you can turn a blind eye to your fabulous service prices!)
I purchased a Volkswagen Polo car at the dealership of the official dealer Atlant-M Uruchye at 202 Nezavisimosti Ave., Minsk (hereinafter referred to as the Seller) in August 2017. To date, I have encountered the problem of using the built-in audio system, namely: for full use, you need to enter a four-digit code. However, I did not find this code in any documents provided to me by the Seller at the time of the sale of the car. With this question, I turned to the specialists of the Seller's service department. To my question, the specialists of the Seller's service department informed me that in order to fix this problem, I need to sign up for a diagnosis, according to the results of which I will be informed of this four-digit code. Also, these specialists (you can specify who exactly) indicated to me that this service will cost me 42 Belarusian rubles. ( after they started saying that it was only 16 or 20? Where do the numbers come from? Out of your head? ) . In particular, they explained to me that the code is necessary to comply with security measures (apparently, when I pay for it, the danger will pass me by). Why was the code not provided to me at the time of purchase of the car? (the car is mine, the audio system is mine, the code is mine too!!!) ? Why does the Seller allow himself to violate the Law on Consumer Protection in several articles? Why is an encoded product sold, and then the code is sold separately from it as a service? Rating 1. I will give maximum publicity!
Only stocks are interesting. The staff will not tell you anything. They are interested in getting as much money out of you as possible and that's it. I'll tell you one case. I replaced the oil and no one said that gasoline gets into my oil because of a failed pump. They were probably waiting for me to kill the engine. Thanks to the kind people who explained everything.
High-level service, punctuality, greeting, clearly answer calls back. The prices are also at the same level) the body elements were repainted perfectly.
The staff is very polite, there is a cafe where you can sit during car maintenance, there is an insurance agent, loan processing and a bank branch. As with all services, the service is very expensive
We constantly buy cars there for the Driving School Dorozhnaya Azbuka. We have already bought 11 cars and we will update more, manager Alexander is a professional in his field!