I visited this medical center, drove my mother. The staff works very clearly and harmoniously...What was new and strange for me was that I was asked to wait for my mother in the break room. It is comfortable and spacious...BUT it's cold (we took off our clothes and put them in the wardrobe)..I had to wait
1 hour and 20 minutes did not even save the tea, which was standing and could be poured by yourself. In general, there are a lot of people, this is probably an indicator that the center is in demand and an indicator that people have begun to lose their eyesight (a lot of young people). Computer-telephone progress is bearing fruit.
BUT he takes pride in our qualified doctors who help improve and restore people's eyesight.
Thanks to them.
The team works as a single well-established mechanism. Very friendly people, starting from the reception desk, attentive and sensitive nurses in the treatment rooms and operating room. It's nice to be in the clinic building. I was glad that I got an appointment with a good person, a highly qualified specialist and a professional - the head of the department Pashkov Igor Anatolyevich. We discussed all aspects, helped to make the right decision and went to the operation already confident that everything would be fine.
I applied to the Voka center for the first time. Only good impressions. Nice girls at the reception, a cultured man in the wardrobe, this is generally a feature of this center, individual visits from doctors, they told and explained everything in detail. The doctor who looked at me is the only one!!!!!!!! She gave appointments that went beyond the same type of appointments of other doctors. I recommend the Voka center.
Many thanks to Anatoly I. Maisak for his professionalism. The result of his surgery exceeded all expectations. It was also a pleasure to talk during the consultation, he clearly answered all my questions and gave me his recommendations. I can safely recommend Anatoly Igorevich.
My wife applied to this clinic. It is problematic to park a car on a weekday. You can find a parking spot a few hundred meters away, but that's not the main thing. This clinic has a guest entrance where you can wait for an attendant. Tea/coffee- please, no need to pay. Comfortable soft waiting areas. I saw cleanliness, order and a huge number of shoe covers. Escorts are not allowed into the main department, as there are probably reasons - sterility and disease prevention measures. The staff is responsible for the support. I was escorted out and asked to wait in the guest lounge. A separate wardrobe for outerwear, issue numbers / tokens. The cost of services is normal. We paid inexpensively for the entire range of services provided. The examination lasted no more than two hours. For issues with eyesight, I would recommend this clinic to everyone. Since our case is not the simplest, and in many other places they could not provide us with help and proper advice. The problem with vision has been practically solved, and many issues have been closed. My wife remained calm and confident that her eyesight would be preserved after coming here. Thanks to the doctors for that. But there is still a lot of work to be done.
The doctors and staff are good. Qualified.
But the level of interaction with a person is lower compared to the closed NC. There's always a crowd of people, no matter what time you sign up. Sometimes there is nowhere to sit during a break to drip your eyes.
There is also a lottery for the person who will accompany you on the checks. In one of the three vision checks, I came across an elderly lady who was embittered by life. Another time, a girl who worked with children explained her every action very pleasantly (although it's not the first time I've been tested, but it's fascinating). So that's how the card fits.
Special thanks to Belyakovsky - he explained my eye situation and I did not rush the operation.
Ps. Enter the possibility of recording over the Internet. It's not very convenient to communicate with a person over the wire and at the same time look at the calendar on the same phone and think about when you and I will have the same available time.
It's a charm, not a clinic, the doctors are more happy with the result than we seem to be, a very pleasant team, all the procedures are painless, it's like some kind of magic, the girls at the reception are all the nicest ladies, she came for two days, rejoiced, smiled, was happy, on the third day Elena Shilova met me, I would be glad to see her in at the clinic, but not here, I hope she learns to be a wonderful person and understand that the first person she encounters at the clinic is the ladies at the reception. And people who are greeted the way she is greeted will not sit in queues with joyful anticipation of learning about good results, but only think about how to teach her the rules of good manners and the queues would end sooner. Theater from a hanger …
I came with a full package of vision problems, I left with one, I advise everyone)
You can say a factory for restoring vision. Everything is clearly distributed in terms of functionality. Good specialists, affordable prices, there are more expensive options for those who wish. Everything is very tactful and respectful.
The service is top-notch. The doctors and nurses are very polite, they will show you everything and tell you in detail. During the operation, everything is painless, calm, and music is playing. I wish you continued impeccable work.
I did laser vision correction at Elena Vasilyevna Toropilova. I was very afraid, but everything went wonderfully, absolutely painlessly. The work of the entire Vocalist team is the professionalism of each specialist! I am very glad that I decided to make a correction and chose this center. Thank you for making life better!
I would like to express my gratitude to the head of the diagnostic department, ophthalmologist Victoria Antonovna Witt. Dear Victoria Antonovna,
I sincerely thank you for your skill and attentive attitude. Your ability to find an individual approach and explain complex medical aspects makes the treatment process more comfortable and understandable. You are not only a highly qualified specialist, but also a person with a big heart. Thank you for your care and professionalism!
Sincerely, your patient Kristina Vitalievna Shevko.
It's a good clinic. A very organized visit, clearly timed. If you arrived earlier or are accompanying a patient, there is a waiting area with the opportunity to drink tea. The equipment and specialists are at a good level, after the examination there is a detailed and clear consultation from the doctor.
Everything is very good, the doctors, and all the staff! They know their business, they are attentive. Pavel Vasilyevich Belyakovsky and Oksana Vladimirovna Shiryaeva deserve special thanks!!!
I would like to express my gratitude to Anatoly Igorevich Maisak, doctor of Voka Clinic! I had an operation on strabismus, the case is very difficult, because for many years I was denied surgery, he took it up and did it, this is a doctor from God. I wish him long life and good health, for giving many people a beautiful look. I advise anyone with such a problem to contact himonly. The medical staff works smoothly as a single mechanism, everyone is very friendly. In a word, a good clinic!
The level of service and professionalism of the staff is at the highest level! This level of service was pleasantly surprised and delighted, throughout the entire period of your stay there you are constantly accompanied by specialists, escorted from office to office, interested in how you feel, help with absolutely any issue, you constantly feel the care and support from all staff and this, with a huge number of patients! Special thanks to Elena Vasilyevna Toropilova, who performed the operation itself. A professional of the highest level, attentive, friendly, positive, responsible, tells what happens during the operation, which is very important because it is a very exciting process. I have never regretted that I did laser vision correction in this center, exceeded all my expectations, it's great that there is a center of such a high level, similar level of service, quality and professionalism in other medical centers in Minsk, unfortunately, I have not met anymore.
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Мария Чернышева
Level 13 Local Expert
October 24, 2024
I was very pleased with the treatment at the VOKA clinic. I would especially like to note the attitude of the doctors and all the staff — attentive, friendly and professional. I had serious vision problems, I was diagnosed with retinal detachment, and the situation was quite difficult. Pavel Belyakovsky, a doctor, became my savior. Thanks to his professionalism and confident actions, vitreoretinal surgery was performed at the highest level. The operation was successful, and after it my eyesight gradually returned to normal. I am sincerely grateful to Dr. Belyakovsky for his sensitivity, attention to detail and care. He not only helped me restore my eyesight, but also gave me confidence that everything would be fine. Without exaggeration, his work has changed my life for the better!
The best center in the Republic of Belarus. Support by staff from the reception desk to the operation. The staff is polite and helpful. They'll tell you and show you everything. I had great impressions.
I came to the center for a comprehensive examination followed by laser vision correction.
According to the results of the examination, I was diagnosed with a contraindication that could lead to serious consequences after the operation.
I would like to express my deep gratitude to Galina Petrovna Dashchinskaya. The doctor explained everything, answered all the questions and suggested alternative vision correction options that would not harm me. Thank you for your individual approach and understanding attitude.
I would like to mention the polite and incredibly pleasant man working in the wardrobe. He is beautiful, breaks all the stereotypes about unhappy aunts sitting in the wardrobe.
Since 2020, I have been looking at the world with one eye due to double vision when looking with two eyes. 07.10.2024 I applied to the MC "VOKA" for vision diagnostics. The doctor of the diagnostic department, Sergey V. Kupriyanov, gave me hope about the possibility of solving the problem and sent me to consult a doctor, Anatoly I. Maysak, who performed an operation to eliminate strabismus. And a miracle happened! I can see the world around me with two eyes again. Many thanks to the Doctors and all the staff of the center.
I left an application for an appointment, the next day the administrator dialed, listened to my problem related to the cornea and said that I was unlikely to be helped in their clinic, it was impossible to get to a certain doctor, that doctors distribute the record to themselves, to questions, and then tell me where to turn, or what kind of solution you offer me, I only heard Words: I don't know anything. Customer orientation is questionable. Apart from making money only on laser corrections, they are not interested in anything else.
I did the laser correction myself. Custom Q-Green. The professionalism of the staff is at the highest level. I don't regret anything, I saw the world in a new way. Thank them very much. If you have poor eyesight and you want to change it forever, don't be afraid, this is exactly the place where they will help you. But I didn't know if I needed an escort)
I liked absolutely everything! Attitude to the patient: polite staff, very sensitive, always asked how I was feeling. It's nice.
The diagnostic doctor M.P. Syamichev conducted a very detailed consultation, I have not yet met this. I was very satisfied, all my questions were closed at once.
The atmosphere is very cozy.
Thanks!
I've visited the chalk center a couple of times already. The service is fast, high-quality, and helps pensioners move around the offices. There is enough space for all customers to sit while waiting. The only wish, I would like to see thermowells.
Only positive emotions remained . I did laser vision correction on 03/9/2024, all in one day (consultation + surgery)
If you are looking for professionals and a decent level of service, you are here!
As it was written below, at each stage you are accompanied by a clinic employee .Everything is clear and to the point .There is a recreation room - where there is coffee /tea / water.
I would like to express my deep gratitude to the doctor Kukina Svetlana Vyacheslavovna and Toropilova Elena Vasilyevna (for their professionalism , attentiveness and goodwill )
I want to go to such doctors only for a good reason! Thanks again🌸
Excellent clinic, super examination! Thoroughly examined, competently advised on further actions. Everything is clean and beautiful.Now, I know what's going on with my eyesight and which glasses to order!
Everything is very cool. I arrived at the appointed time, and the necessary documents were quickly processed at the reception. In just a couple of minutes, I'm already in the specialist's office. The doctor's consultation is also incomparable. I definitely recommend it.
Super center! For each client, the staff accompanying him separately, a calm, balancing atmosphere, will confidently and calmly answer all your questions, suggest suitable options.
At 8.10 am I went to the clinic for an examination and diagnosis, at 10 o'clock I came out looking with my own eyes.I am pleasantly amazed, the clinic is on the level,pleasant and professional staff, lots of equipment,clean, fast and convenient.I spent a couple of minutes under the laser, no negative memories remained, Thanks for the new vision.
I was with my daughter. Very comfortable. The waiting room is equipped. The attitude is great. Shoe covers, tea, water. Caring employees. It's clear what you're paying for.
I've been coming here for several years now. Only positive emotions.
They did laser coagulation, everything went well.
The doctors are attentive, even caring. The prices are reasonable
Performed vision correction. The staff is very friendly. They create the maximum atmosphere of tranquility for patients. If they are from other cities, then they offer to undergo a control examination on the day of the operation, which is a big plus in my opinion. Also, all postoperative measures are voiced several times, they do not rush the client anywhere, they answer all questions about the examination. They give out memos and postoperative drops (they are not expensive, but a nice little thing). It would be possible to apply a tear substitute immediately).
I'm happy with everything. The view is great now.
Many thanks to all the staff of the clinic - both the pleasant and polite girls at the reception desk, as well as the highly qualified nurses and doctors. Special thanks to Vitt doctor Victoria Antonovna for her professionalism and sensitive attitude! In general, the attitude towards customers at VOKA is at the highest level. This is especially noticeable after our overcrowded clinics and hospitals. The waiting time consisted only of the time needed to dilate the pupil. There were no more downtime. The clinic is equipped with modern equipment to carry out the necessary vision diagnostics. Cleanliness - yes, of course! Free shoe covers are offered to customers at the entrance. I recommend VOKA to all "bespectacled people"!
Very professional and as pleasant as possible, the service is at the highest level. An amazing atmosphere of calm and confidence. I did vision correction in the center - everything went quickly and perfectly. After 1.5 years, there is no drop in vision. I will be happy to return for diagnostics
Attentive staff, modern equipment, no rush and limited reception time, I am completely satisfied with the visit. It is worth coming from other regional centers.
So-so medical center. Administrators record with great pleasure only for correction, it is very problematic to sign up for further examinations, in case of nuances based on the results of correction.
I did laser vision correction in January of this year, I really liked that it is possible to diagnose eyes and lzk in one day, which is very convenient for those who live in another city, as well as a doctor's examination on the same day three hours after the correction itself, so as not to go the next day. If necessary, a seven-day disability certificate is issued. Polite reception staff, attentive and professional doctors. The cost of services is such as they are announced during recording, there are no "additional" payments as in other medical centers.
Qualified staff.
All relatives and friends turn to the eyes only there, the result is always on top.
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Олюшка
Level 6 Local Expert
December 15, 2024
I did a laser correction for the Voka clinic, to say that I am delighted is to say nothing. There is a team of real magicians who work miracles, starting from doctors who perform diagnostics and surgeons who operate. I would like to express my deep gratitude to doctors Elena V. Kovaleva, Vyacheslav A. Brel and Elena V. Toropilova, a surgeon. Elena Vyacheslavovna is a real smart girl and a professional in her field, carefully and delicately examined my eyes, in case of a controversial situation, she turned to her colleague Vyacheslav Alexandrovich for additional advice, who once again conducted a clear and thorough examination and was allowed to undergo surgery. It was amazing to watch two of the smartest people perform complex calculations of the operation parameters specifically for my eyes. The highest professionalism was combined with incredible sensitivity, amazing charm and a sense of humor. After all the conclusions, I was transferred to the surgical unit, where Elena Vyacheslavovna Toropilova performed a completely painless, quick operation. The whole team works like a clear, well-coordinated mechanism. The clinic is equipped with advanced equipment, it's just a miracle of engineering in the field of optics and eye microsurgery. I bow low to you, doctors, and long years of life.
Excellent service and qualified specialists. They find an individual approach to the patient, even if you are simply afraid of the very fact of surgical intervention.
Many thanks to the professionalism of the doctors, the high quality of service and attentiveness to each patient. Very polite and pleasant receptionists at the reception, diagnostics and surgery are performed quickly under the strict supervision of doctors, they give out the necessary drops for postoperative rehabilitation, which is very convenient and after the operation you do not need to worry about buying. An examination is carried out the next day, and a sick leave is issued if necessary. I am very pleased with the choice of this clinic.
Great! Qualified staff, courteous, the whole examination was quick. I would like parking for customers or at least for boarding/disembarking taxi passengers.
I was doing vision correction. The price is excellent, they do not impose more expensive services. The doctors are attentive, polite and empathetic. Everything is very well thought out in the center: from the waiting area, the operation process and to the postoperative period.
The operation was generally painless and there was no discomfort after the operation.
Now I will monitor my vision only in this center.
I brought my sister here for another operation.
In my opinion, the clinic is wonderful, I am satisfied with the treatment and service. I had cataract surgery at the Voka center in Minsk and was very pleased. The cataract surgery was performed using American lenses, everything went well, many thanks to the ophthalmologist surgeon Lihorad Elena Gennadievna. There are no hidden payments in the clinic, in this sense everything is transparent, and promotions for pensioners were also pleased.
I would also like to express my deep gratitude to the staff for their sensitive and attentive attitude.
The impressions are not pleasant. To know what kind of service to get, you need to be savvy in all the nuances of this clinic. Ie, I had a question with my eyesight, I applied, offered anything, made a diagnosis and then it turned out that the prescription for glasses was not included there because they did (and this is 2-3 hours of time and money spent) It is not possible to pick up glasses. And then it turned out that the selection of glasses is generally a separate story for new separate money and time. In short, no one is trying to figure out what exactly the person who applied needs. They just offer a standard tariff, and then they send it around the circle. As a result, when I came to find out how to get a solution to my questions, the head asked me for distance or for proximity, having a conclusion. In general, specialists should have found out for me…
Professional specialists.Polite medical staff. High-quality equipment. My mother and I were undergoing treatment. We are very pleased with the result. Everything is explained in an accessible and understandable way about the operation itself and its consequences.
Excellent eye clinic!!!
Laser correction was very successful for a loved one. The attitude of the staff is decent. The building is cramped, there are a lot of patients.
I want to write about surgeon Shushkevich.A doctor from God!With her human attitude towards my mother and kind words, she helped me not to get discouraged, because the result of the manipulations was expected to be the best result.