Crystal Water
63 reviews
July 26
The water may be good, but there are a lot of troubles from the neighborhood of the "Crystal" and all because of the large number of cars and lack of parking spaces. It is problematic to enter or leave the yard, trucks block both the passage and the view. And drive along the street.The key problem in this place is. Traffic regulations are constantly violated. Already at 07.00 in the morning, noise begins under the windows, loud music, screams, the roar of engines..
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February 2
I really like the organization. The girls who take the order are always very polite. They always try to help. The guys who deliver the water - well done!!!! They always try to do what is convenient for the customer!!! We have been buying this water for many years and have never been disappointed. The water is clean, without any smells and tastes. The whole family is very happy. Thank you Crystal♥️
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January 25
I decided to share a review, maybe the company's management will read and take action against managers, because of which the company is losing customers! On January 17, 2024, water was brought to us as usual, because the guy had no change, he offered to take the bill to pay with Caspi from the managers. After calling them, the manager replied that there was no order for this address and I was not registered in the database, although they had already delivered and left. I thought that the new manager called back again, she answered again, and began to accuse me of insulting her, I asked in perplexity what? to which she hung up the phone. I couldn't get through to them before lunch to pay for the water. The bill was not sent and the phone was not picked up. Today, on 01/25.24, I'm calling to order water, I also can't get through, I called them for 3 hours and they didn't answer, a colleague called from her number and they answered immediately. Hence the conclusion: my number is not intentionally raised! The question is why? By what right??? We'll have to change the company because of such employees!
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January 14
A regular customer for several years, they used to bring it in, now the order is not fulfilled on the ordered day and the containers are very old, with dents or cuts, very dirty from the outside, greasy, you ask to change, then the car is gone, then all the containers are like that. Why does Logistics work poorly so that it is not possible to get drunk with managers, they are busy all the time, the automaton responds: what to call back and when there is no answer.
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March 8
Disgusting delivery. We can't order water for a week. From the initial we paid 3000 for one bottle, we thought it would be of high quality.. Now we are contacting other companies to order water.. People be vigilant do not repeat our mistakes do not order water from the company CRYSTAL WATER
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November 5
Delivery is not on time, you need to call several times to bring water, so you have to cancel the service
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June 29
I always buy very good water
Good luck and prosperity to you!!!!
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December 23, 2023
Horror, with delivery to the Sorting. Either the operator did not submit the application, or the driver failed. The driver was barely rolling around the yard. He'll come out, take it, get in the car , sit, go again. I was watching him waiting for my order and I was already tired
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June 17, 2023
Great water, great delivery. We are especially pleased with the delivery to our store by the Sasha and Sasha crew. In a Mercedes. Well done guys, they do everything clearly.
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July 15
Thanks for the service, clean and comfortable
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April 16
The quality of the crystal water is good, but there is one minus and it is very significant, the water delivery is bad, you wait all day and they may not bring you.
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October 29, 2022
I have been a regular customer since 2009. The water quality is excellent. It is convenient that you can order related products. You can purchase water yourself at the base, exchange containers if you cannot wait for delivery. The price for pickup is lower than for delivery.
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May 19
The water itself is good and the application is too, but otherwise everything is bad you wait for orders for a very long time and when you pick up the road is dead
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July 16
The water was brought rusty, I dialed the operator, she says it can't be
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April 22, 2023
I constantly order water, the water is good, but they always bring it late, the last time they said the next day before 4, they did not arrive, they called, they called back from the service center, they said they would bring it the next day before lunch, they did not arrive, they called, they say they were after 3, no one called, and mom is always at home alone does not go outside, gobblers, the money was not returned.
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November 28, 2023
I ordered a bottle of water in advance on 24.11.23. I ordered delivery after 19 hours. Delivery called at the seventh hour, explained that she asked after 19 o'clock, I work until 18, as a result, I ordered in advance for three days, the water was not delivered, I paid remotely immediately, this morning they just returned the money. Operators are not interested in sales, the service is not provided on time, there is no service at all, they lose customers, there are water vending machines in my yard on both sides, 1 liter - 20 tenge, you feel the difference, crystal water is already 900tg. If your operators do not work like this, you will be empty
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October 13
Water is like water, but delivery is difficult. They always need to blow somewhere, as if they were carrying uranium instead of water. Very moody and not punctual delivery people.
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January 22, 2023
Firstly, they illegally beg, like beggars, for an additional fee for lifting water to the floor.
Secondly, the water will be delivered to you only when it is convenient for them or not at all, it depends on their mood.
In conclusion, I will say that for some time it may seem like a normal water delivery service, but several times a month they will shake their nerves and leave them without water
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February 17, 2023
Hello. The most disgusting service. There is no service at all. They don't need clients. You order water and wait 1-3 days. The operators themselves do not know when the deliverers will deliver the water and the operators cannot reach the deliverers. They just ignore them. The suppliers are the main owners here and they didn't give a damn about everyone and the reputation of the company.
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February 4, 2023
Disgusting words of service. They said that the delivery will be up to 18 hours. It's not 20 o'clock for delivery yet. Operators Daria Mikhailovna Tatiana rude interrupt, they do not speak professionally, they raise their voice, they cannot explain anything.
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August 23, 2022
If you stay at home around the clock and are ready to wait for delicious water for several days, then this company is for you. I strongly recommend that other people do not contact them. The water is delicious, but the prices and organization of work are terrible...
It seems to me that
Only their own employees leave good reviews about them.
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November 30, 2022
We ordered water in the morning, they said they would bring it before 16:00, and they brought it by 19:00. One courier works for several cities, why does the company not recruit more employees. Disgusting delivery, service. Terrible delivery, leave the market if you don't know how to work properly.
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December 25, 2023
Good water fast delivery but sometimes couriers can mistreat the customer
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March 16
They would have made a road behind the building, it would have been nice at all
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January 1
No. I will never advise anyone... Everything is bad.
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May 8, 2022
- We have been waiting for the delivery of water since yesterday. The operator could not answer for what reason it was not delivered. There is no connection between the office and the driver. The service used to be better.
+ water quality.
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December 20, 2021
I wanted to write not only a positive review, but also thank you for such a service. All On time, always polite. We have been using it for many years
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February 29, 2020
According to the work of the operators of this company, you can conduct trainings on "How not to work with customers" or "What to do to scare away all customers": if you order water "for tomorrow", they will definitely bring it today, and they do not even call back and do not ask why they did not accept the order, and when the next day, after waiting for half a day for water (i.e.K. the delivery interval is 6 hours), you call back, you get a sincere surprise from the "manager" - and we brought it to you yesterday... To the question of what the hell did you take her to yesterday, if I ordered today - no apologies, no regrets; they choose the delivery time themselves, they don't care what the customer said. This company has never heard of such a concept as "customer orientation". Also, the feedback form on the site does not work. Apparently, the reviews come up with everything themselves. On other resources, you can see the real opinion of people about this company.
Despite the fact that there is no claim to the water quality, I will not contact this office anymore and I do not advise you!
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7
January 19, 2023
They have specific problems with delivery. So that I can order water from them again.
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November 10, 2021
I work there) special thanks to Rosa Anatolyevna and Evgeny Yuryevna !!! Thank you for the opportunity you are giving us)
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July 4, 2020
For half an hour, the operator could not figure out which address to deliver the water to. 5 times she heard only the apartment number, and then repeated several more times that there was no such address and apartment!!! I had to spend a lot of time for her to "hear" me!!! And today the water was not delivered at all!!! From 14:00 to 18:00, they didn't even call... I'm totally shocked... It so happened that we were sitting at home and waiting for this water, they promised to call us beforehand. No water, no bell! After I called, the operator said that they had called me 4 times!!! Incredibly simple....
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February 27, 2022
I bought a pump before the New Year as a gift. It was delivered in a crumpled box. The pump is not working. They don't give you a replacement pump. So unpleasant 😥😟
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April 15, 2021
Very good water. Polite operators. The delivery mostly arrives on time. There were a few delivery joints, but we're all human. Understood, forgiven.😊
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March 5, 2023
Terrible, disgusting service.
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November 1, 2022
Excellent water, I drink it with pleasure
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July 22, 2022
The service is zero , the order is not fulfilled, shame on your work🤦♀️
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February 26
Super
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December 11, 2021
Good water, you can also order sweets additionally
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October 31, 2022
The best and best water.
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June 6, 2021
I wasn't inside, I was drinking water. Pretty ordinary water, bottled, different formats.
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August 15, 2019
Hello, I tried different water, but when I tried CRYSTAL WATER, I was shocked, it seems to me that I got hooked more deeply, I can't do without it, it's like a drug, I always take it with me, it revived me, my stomach started working well, it's really bright THANKS TO THE COMPANIES THAT CREATED THE HEALING WATER, RESPECT TO YOU SO KEEP IT UP
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August 25, 2022
Great water. 👍
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October 22, 2020
I can't say anything bad about water, but how the organization is completely bad.I do not recommend working there.
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May 23, 2019
Terrible water, it used to be better, now boil a kettle on this water a couple of times and there is a lot of scale in it.
We have installed three-stage aquafor filters and not any scale!
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January 14, 2019
An enterprise for bottling and selling bottled drinking water. There is a pickup service as well as delivery to customers and retail outlets
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June 17, 2021
Not customer-oriented, careless staff!!!!!!
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October 5, 2019
The water is Crystal, it's a great company, delicious water, and excellent service!!)
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June 18, 2021
I've been waiting all day. The order has not been completed.
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April 5, 2018
The operator offered to order water delivery before 14.00 or after .But during 04.04.2018 and 05.04.2018, the water was not delivered, I waited until 14.30. And on 05.04 they said they would call back and did not call back
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May 29, 2021
Delivery is at the lowest level.
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