It's a complete mess, not a job!! Employees do not want to perform their direct duties. On a day off, an emergency situation occurred in an apartment building, people on the ground floor were really suffocating from drains, and the employee did not even accept the application, sent all questions to the housing office (which was a day off). Take measures for the high-quality and efficient work of your employees. It is not necessary to solve work issues with excuses. More business means less talking. Why should we care about your problems, for example, that there is only one car on duty in the city....?